Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service. Will use again”

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Posted 9 years ago

“Excellent service, good value and quick delivery. Definitely recommend!”

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Posted 9 years ago

“Always rapid delivery, never any problems, gr8 prices. Will always use Maxwells before shopping anywhere else.”

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Posted 9 years ago

“Having priced up in b&q ect found these and they were very good value. Arrived in 2 days. Very pleased.”

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Posted 9 years ago

“Outstanding service Maxwells the product was received by 1030 next day!”

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Posted 9 years ago

“Very good service and very quick delivery. Text message from the carrier to give delivery slot an additional bonus. This is my first order from Maxwell's and will certainly order more in the future”

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Posted 9 years ago

“I ordered a tin of Ronseal varnish. I received a phone call the day after to say the product was not in stock and been discontinued. I was offered an alternative product, but decided not to accept the replacement. The gentleman on the phone said monies paid would be credited back to my credit card. Within 48hrs the refund was back on my account. I would definetly use Maxwells again”

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Posted 9 years ago

“very pleased with the service than you /”

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Posted 9 years ago

“As usual an overall excellent performance and a superb product, my only issue was the delivery, which was a day late but, like I've said an overall excellent performance and I will have no issues with purchasing again in the future.”

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Posted 9 years ago

“Great service .. Quick delivery , and the paint product I bought was way cheaper than my local DIY store ...”

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Posted 9 years ago

“Very pleased with promp service.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Straightforward transaction. Delivered on day as stated. Would use again.”

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Posted 9 years ago

“Half way through decorating my hall and landing with crown period range paint (straw boater), cant buy this from a DIY store now but Maxwells came up with the goods, many thanks, Sandra Davies”

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Posted 9 years ago

“The paint sprayer was very keenly priced and it was delivered next day as promised. Really great service, many thanks.”

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Posted 9 years ago

“Order taken with payment - then advised next day item discontinued. Poor service”

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Posted 9 years ago

“Parcel arrived two days late otherwise i would have rated the company very good.i had to chase up the late delivery myself and was refunded the delivery charge due to the delay. Package arrived in good condition and well wrapped. A good service!”

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Posted 9 years ago

“no communication neither my order has arrived. bad service”

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Posted 9 years ago

“This company was the best i have dealt with for garden and home equipment and goods.The price was excellent and next day delivery for just less than £5.00.Will definitely be dealing with Maxwells DIY again.”

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Posted 9 years ago

“DIARY OF NEXT DAY DELIVERY WEDNESDAY: I was searching for some external masonry paint, which I needed urgently, given a break in the rainy weather was forecast - i live in North Wales, so every dry day counts! I therefore needed it delivered next working day. Maxwell's was the cheapest that offered next day delivery. I ordered it on Sunday night, the order was acknowledged on Monday morning - and I received notification on Tuesday that it would arrive today, Wednesday (I'm waiting, but there's time...). That's not next day delivery, but the day after next. I rang and was told that there had been none of the colour I wanted in stock so they had had to order it and then send it on. I said I would have appreciated being told that on Monday morning so I could make alternative arrangements. I think that was owed to me. To be fair, the agent appologised, if a little formulaically, and refunded the money for delivery. The good news is that the sun is actually shining today and the forecast has changed, removing the rain! THURSDAY: HOWEVER, no delivery came! Phoned this morning and was told that the courier, UK Mail Ltd, had not been able to find my address - which they have been to before! They wanted my phone number so as to contact me and get details of how to get here - surely they must have satnav nowadays if they are couriers! So, no delivery till tomorrow. It seems 'next day delivery' means delivery four days later. FRIDAY: HOWEVER! Delivery was promised by 12 today, but nothing! at least Beth, the Maxwell's agent I am in contact with this time, is friendly and doing her best to help, but without avail. It looks now as if 'next day delivery' means five days later' - that is if they deliver on a Saturday. UKMail driver came but would not drive through a gate and down a track that all other couriers take with no trouble. SATURDAY: with a lot of help from Beth and from the man at the UKCMail distribution centre, the package was delivered this morning. The driver said the Satnav brought him straight here! To be fair to Maxwell's, apart from sending it one day later, the main problem is with the courier, who has been very inefficient. However, Maxwell's employed them, not me! Fortunately, the sun is shining! Now let's get painting. AVOID THIS COMPANY IF YOU WANT QUICK DELIVERY”

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Posted 9 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews