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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

Write Your review

Delivery was quick and communications with the company excellent. The packing of 2 x 5 litre paint tins could have been better. One tin was badly dented but not compromised and it was not clear whether the denting had occurred in transit or not. Overall, the price was good and delivery acceptable. I would use them again.
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Posted 7 years ago
Great service, fast delivery item arrived quickly and was well packaged. Would definitely use this supplier again
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Posted 7 years ago
Excellent service
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Posted 7 years ago
Easy ordering and very prompt delivery :))
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Posted 7 years ago
Very polite and helpful customer services and delivery was very prompt .
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Posted 7 years ago
I ordered oil for the decking in my garden i ordered my products on the Sunday before bank holiday and was really pleased when everything arrived on the Tuesday thanks
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Posted 7 years ago
Fairly fast delivery, well protected package
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Posted 7 years ago
We were very pleased with the fence panel we ordered, it came promptly and was well made.
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Posted 7 years ago
Staggered - advertising that misrepresented what was being offered for sale - complained - offered a 5% discount on a future order - same as the discount being offered for this feedback!!! - and - after further emails and the website subsequently being amended a further 5% offered i.e. a 5% discount over and above what everyone giving feedback gets - even the discount offers come with a twist - laughable - I dare you to print that
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Posted 7 years ago
We offered a single use 10% discount code despite the item being as described. All of our customers are provided with a 5% loyalty discount code.
Posted 7 years ago
Good prices and very fast delivery. A very happy customer
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Posted 7 years ago
Great service quick delivey
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Posted 7 years ago
Excellent service a very proffesional and first class company
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Posted 7 years ago
Promised delivery Friday 1/8 Still waiting tried calling can't get through to speak to anyone.
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Posted 7 years ago
Very happy this service
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Posted 7 years ago
Excellent service. Upgraded my delivery at no extra charge when I needed delivery early. Always meet commitments. Friendly customer service staff, especially Chelsea!👍
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Posted 7 years ago
Visa card details taken over phone and told payment received. No evidence of payment when arrived to collect. Only one of two items in stock when arrived. Had to cancel Visa card for security reasons. Considered trading standards. Will NEVER use Maxwell's again.
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Posted 7 years ago
Of the 6 picket fence i have ordered, two came with 4 slate missions and atleast 3 slates hanging. One fence had bad bend. Poor quality. I wouldn't recommend. But when i rang them, they did send missing slates next day.
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Posted 7 years ago
Items as seen on the website it fits perfectly
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Posted 7 years ago
Product not coming when said then being told it will be the next day and so on
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Posted 7 years ago
9:34 placed order. 9.35 received confirmatory email 11.24 received email stating products despatched Received email from U.K. Mail stating order to be delivered between 7.30 & 8.30 next day. 8.00 next day order was delivered. WOW - talk about exceeding expectations! This is a brilliant firm to deal with - excellent products, low prices, good communications and superb delivery. I thoroughly recommended this company yet again!
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Posted 7 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews