Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Asked for goods to be left were I wanted and that's what happened. The only thing I think that needs to be done is for a delivery window or to receive a call before delivery.”

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Posted 9 years ago

“Paid for item, 4 days later still not received order!”

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Posted 9 years ago

“Excellent service would not hesitate to visit this company again”

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Posted 9 years ago

“Always good service. Great local business. Delivered as promised. Thanks again.”

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Posted 9 years ago

“Items arrived quick however one bag pf compost was damaged other than that fine”

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Posted 9 years ago

“Quick and convenient and very obliging delivery chap”

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Posted 9 years ago

“supplied & delivered on day stated & well packed for delivery”

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Posted 9 years ago

“Excellent service, product as described & very quick delivery, thankyou.”

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Posted 9 years ago

“Awful company - had numerous issues from start to end. Ordered some paint from their colour match service which failed to turn up initially....after our enquiry email was ignored we phoned and were informed by the customer service department that they could in fact not supply the 1 litre tin which we had ordered (and paid for) and suggested they could only offer a 2.5l for an additional 19.50 on top of the 15.48 already paid. When our huge tin of paint arrived it was the totally wrong colour - the response this time was to tell us it will never be the same colour....great stuff, a colour match service with a disclaimer to say they can never really colour match. They asked for photos and assured me they would respond with suitable options the same afternoon - that never happened. I followed up by another email which was ignored again. When I phoned again they only offered a refund, no compensation for the fact that we now need to re-decorate the whole room. They even messed the refund up and initially only managed to complete the original amount of 15.48. It took a further phone call to point them in the right direction and get our full amount back. A really poor company with no understanding of basic customer service!”

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Posted 9 years ago

“My kind of company!!, have everything imaginable for DIY, good competitive prices ( cheaper that ALOT of other places), quick to deal with, quick delivery and excellent communications, I shall be returning to buy again from these guys. Thank you for a quick, professional, friendly and good service!!.”

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Posted 9 years ago

“Excellent service. Goods arrived next day as promised. Will definitely use again.”

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Posted 9 years ago

“I ordered Ronseal Woodland garden paint on the 27th May 2015 received 30th May. Opened tin on the 30th, painted garden furniture and bridge over pond. Colour Fern perfect excellent service would recommend to any one and will certainly purchase from you again.”

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Posted 9 years ago

“excellent service super fast delivery”

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Posted 9 years ago

“Product arrived on time . Used next day excellent service .”

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Posted 9 years ago

“wouldn't touch them with a barge pole. Very, very poor service and non-existent communication.”

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Posted 9 years ago

“Good quick service - much appreciated”

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Posted 9 years ago

“Fantastic service, will use again”

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Posted 9 years ago

“Order processed and delivered as promised and at a good price.”

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Posted 9 years ago

“Bought a roll of roofing felt at a good price, delivery was prompt and trouble free. i would use this company again and would rate them to be a first class company .Well done”

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Posted 9 years ago

“Easy to order over the internet and good telephone communication regarding delivery. Thank you.”

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Posted 9 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews