Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good prices, good delivery rates and times, good quality.”

Helpful Report

Posted 6 years ago

“The true test of any company is how well they react when things go wrong. Despite suitable packaging, Maxwells carrier damaged one pot of paint on my order. Instead of just waiting for my order to be delivered with an item missing, Maxwells immediately contacted me to advise of the hiccup and arranged a replacement to be sent the next day. I was able to plan around the short delivery and minimise the incovenience of this accident. Having dealt with many big name DIY companied I have never experienced such proactive and effective customer service. Thank you Maxwells. I will use again.”

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Posted 6 years ago

“The paint I wanted was discontinued but they were able to mix up a replacement and despatch with minimal delay.Good customer service.”

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Posted 6 years ago

“Service very good i was informed and keep updated when goods were out of stock and then when available they were delivered very quickly.”

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Posted 6 years ago

“Good efficient service , with ease”

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Posted 6 years ago

“Excellent service despite the recent bad weather.”

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Posted 6 years ago

“Excellent price, good quality, and arrived exactly on time”

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Posted 6 years ago

“Delivery did not arrive when expected with no notifications”

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Posted 6 years ago

“Good quality product, delivered within 3 days & we live on the south coast!!!!!. Really pleased.”

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Posted 6 years ago

“First class service! Very happy indeed, buy with confidence from Maxwells DIY.”

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Posted 6 years ago

“Had what I wanted at a good price and delivered when I wanted it.”

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Posted 6 years ago

“Very good Customer service and delivery system”

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Posted 6 years ago

“Great products, great packaging and quick delivery.”

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Posted 6 years ago

“Great product, fantastic service.”

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Posted 6 years ago

“The first order was fine, but they still have not delivered my second order. I emailed them today and also called them. I spoke to a lady who said she will check with the courier and let me know, still no sign of the fence. My builders are set to leave soon and I do not want to pay another carpenter to come and finish fitting the fence. Such an inconvenience”

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Posted 6 years ago

“we had a small problem with our delivery which had some damage in transit, it was sorted quite quickly and we are very satisfied.”

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Posted 6 years ago

“Always very good ,fast delivery.”

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Posted 6 years ago

“A simple ordering system coupled with a prompt and efficient delivery, all in all a seamless experience”

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Posted 6 years ago

“Ordered some paint at 6pm on Feb l2th but there was still no sign of it by Feb 19th. I was just about to ring asking what had happened to my order when I received an email from Maxwell's Customer Service to say my order had been "damaged in transit." I wasn't happy but to their credit Customer Service contacted me and were very apologetic and promised a replacement by Feb 23rd. It put my decoration decoration plans back a bit but I was happy to wait. Let's hope my order shows up by the promised date.”

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Posted 6 years ago

“Great fast service definitely would recommend”

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Posted 6 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews