Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,410 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item did not arrive.”

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Posted 4 years ago

“I’ve order some paint etc from this company nearly two weeks ago, my money has been taken and confirmation email to state they have received my request but no communication since. I appreciate the current situation but I’ve emailed this company twice now to check when my order will be delivered and haven’t heard a thing. If there is going to be delays at least inform your customers.”

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Posted 4 years ago

“The order was paid for on March 26th by paypal, this has been taken from my bank account BUT no goods have been delivered where is my order?”

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Posted 4 years ago

“I have not received my delivery yet.”

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Posted 4 years ago

“Never received order! No despatch note issued until I emailed, no response, just a copy of note stating despatched on day of order!”

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Posted 4 years ago

“I ordered a product on March 25, and it still hasn't been delivered as of April 4. I understand these are difficult times, but I haven't received a single reply to any of my e-mails querying when this product might be delivered, nor do you answer the phone or reply to Facebook messages. If you can't fulfill orders in a reasonable timeframe - and I am taking COVID-19 into account - you shouldn't accept people's money.”

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Posted 4 years ago

“Not had the items yet”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“First time user.When this lockdown is hopefully over I will be using Maxwell's again.Great prices and quality Ang great service.Thankyou so much”

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Posted 4 years ago

“Appreciate we are in unprecedented times but still awaiting order that was placed on 24th March”

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Posted 4 years ago

“Even with the current problems my order was delivered within a week. Thank you”

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Posted 4 years ago

“Ordered 9 days ago, paid for , money taken, no delivery no way of checking order process as not on website. No idea who is delivering ... left in the dark like all the others. Website should not have accepted order if not able to deliver...”

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Posted 4 years ago

“I don’t know how to rate maxwells DIY yet as I’ve been waiting the full 7 working days with no parcel, which is fine. However when you pay £15 for delivery for some fence paint, I expected it to be much sooner than this!!”

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Posted 4 years ago

“Still have not received my product, 4 days after date was set”

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Posted 4 years ago

“Great communication from the moment of purchase. Delivered within the agreed timeframe by a very courteous driver who used the social distancing rules to perfection. Now to work........ painting that fence......... thank you and keep up the good work.”

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Posted 4 years ago

“Goods not received”

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Posted 4 years ago

“Item has not arrived and no one is returning my emails or answering my calls :(”

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Posted 4 years ago

“Great service l, reasonable price and quick delivery. I’d definitely recommend”

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Posted 4 years ago

“Delivered as promised”

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Posted 4 years ago

“I’m the same as the last review. I know these are testing times but I ordered 8 days ago, For delivery 1-7 days, I’ve been asked for a review but no sign of product yet. I’ve emailed twice and called the customer service number 5 times but no answer. So I’m left not knowing whether the order is on the way or if I can get my money back. Poor show!!”

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Posted 4 years ago

Maxwells DIY is rated 4.2 based on 3,410 reviews