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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Easy to navigate website which has a good range of products at a competative price. Order arrived quickly and well packaged. Will shop again with Maxwells DIY. Great service.
Helpful Report
Posted 9 years ago
wow super fast wish every one was so easy to deal with thanks
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Posted 9 years ago
Delivery quick, items well packaged and best price on Internet.
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Posted 9 years ago
I was in the back garden when the delivery took place. I had asked that the parcel should be put by the bins if I was out. The parcel was left on the door step in full view of the road.
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Posted 9 years ago
You advertised a product which is no longer stocked. You took my money and although you promptly refunded it I'm still waiting for it all to work through my bank account 3 days later. And you're still advertising the product on your website.
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Posted 9 years ago
fantastic service... i will definitely use and recommend this company again
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Posted 9 years ago
Order arrived very quickly. Was well packaged and at a good price. I'm well pleased.
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Posted 9 years ago
Maxwells provides a very good and prompt service. They have a wide stock at reasonable prices and ship very quickly. The reason for the poor score is that they use UK Mail as a delivery service, who are completely useless. Maxwells promote next day delivery. This is what UK Mail always promise and say they have my delivery on its local van for delivery next day. This never happens. It is always next day plus one. I have no idea why. If you call up you get no explanation and don't call on a Saturday you just get a useless recorded message. The timings on deliveries also don't work, nor does the tracking system or promise of a text when you are the next delivery. Don't bother to email a question, they just wait until the delivery has finally happened and then send a "case closed" email. Stay away from UK Mail ; they can let your whole delivery promise and image down.
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Posted 9 years ago
The product arrived ahead of when I had expected it and I was very pleased with the service. Would definately use again.
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Posted 9 years ago
Alittle dissapointed. Ordered Fri night & paid extra for next day delivery & is arriving Tues....
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Posted 9 years ago
Excellent service my paint was ready to pick up the same day from a store of my choice
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Posted 9 years ago
Good and prompt service
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Posted 9 years ago
What great service and great prices. I phoned to check on stocks and was helped throughout in a pleasant and professional way. Ordered on-line and received the goods before 1000 the next day! Brilliant. And it was a lot cheaper than buying from my local builders merchants, plus without the hassle of taking the car and loading it (or paying their over the top delivery charges!). Will use and recommend.
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Posted 9 years ago
good response, kept in the picture via emails, prompt delivery.
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Posted 9 years ago
Excellent price and fast service-what more can you ask for.
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Posted 9 years ago
Very fast delivery and very fast on telephone message explaining time of delivery brilliant service
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Posted 9 years ago
I have recently ordered fencing, gates and posts from this company with brilliant customer service. The man I spoke with was extremely knowledgeable and helpful. I wish I asked his name. I am sure he went above and beyond to make sure my fencing was right for my garden. Can't recommend this company enough. My delivery arrived the next day and all products are great. Very pleased.
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Posted 9 years ago
Good service and quick delivery
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Posted 9 years ago
Excellent service,ordered on Wednesday item delivered next day. Only one concern did not receive a confirmation e-mail regarding order. Was going to wait until 3pm then query over phone, but order arrived before then. Very good price for item , would definitely recommend this company.
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Posted 9 years ago
Ordered a Black an Decker car vacuum which was delivered very quickly and at a good price.I am very pleased with the service and would certainly use thjs company again
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Posted 9 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews