Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

Write Your review

Tell us how Maxwells DIY made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Certainly not happy. Driver did not knock & advise of delivery, Damaged goods delivered. I emailed complaining for a replacement paving. Reply email from Maxwells asking size of paving to be replaced, which was given in complaint email! My builder utilised the damaged paving, not visible to the eye, So, I emailed again requesting compensation for damaged paving delivered. Still no reply or compensation from maxwells, now 2wks since delivery of damaged goods AND I paid £10 delivery!”

Helpful Report

Posted 5 years ago

“Excellent service got the product I want virtually straightaway”

Helpful Report

Posted 5 years ago

“Excellent service. Can’t fault it”

Helpful Report

Posted 5 years ago

“great love that i do go to the shop”

Helpful Report

Posted 5 years ago

“easy to use site, all items arrived on time”

Helpful Report

Posted 5 years ago

“Excellent service arrived on time order all present delivery driver polite and courteous. Would recommend to use them again. Thanks”

Helpful Report

Posted 5 years ago

“This is the 2nd order for my garden.prices are reasonable compared to other places.will definitely order from maxwells again”

Helpful Report

Posted 5 years ago

“Brilliant service, order was delivered promptly and the delivery driver was really helpful. Customer service were very helpful too.”

Helpful Report

Posted 5 years ago

“the quality of the fencing and delivery was excellent best price and quality I have seen”

Helpful Report

Posted 5 years ago

“Very pleased with my purchase. Highly recommend”

Helpful Report

Posted 5 years ago

“Never received item. Had an email on day of delivery telling me courier had failed to collect my item from Maxwells the previous day. Meant a day booked off work wasted, and had to buy item from physical retailer instead. Wouldn't order again unless confident that Maxwells were using a competent courier.”

Helpful Report

Posted 5 years ago

“It came very quick”

Helpful Report

Posted 5 years ago

“Great service. Easy to use online shop. Goods arrived in the exact timeslot given and the driver carried the heavy goods straight into the room I wanted. Will definitely use this again.”

Helpful Report

Posted 5 years ago

“Sent a broken fence, offered me a plank and some nails to fix it myself!”

Helpful Report

Posted 5 years ago

“Good price, prompt delivery, friendly help line, slightly damaged on one of my fence panels, but nothing a few taps with my hammer won't fix.”

Helpful Report

Posted 5 years ago

“Very happy with product have already told a friend”

Helpful Report

Posted 5 years ago

“Good service delivery on time but disappointed in product due too damage two parts had been split one part was splitting down the middle.”

Helpful Report

Posted 5 years ago

“Good quality products. Looks great.”

Helpful Report

Posted 5 years ago

“First class products at a sensible price. Above average delivery service who do keep you informed.”

Helpful Report

Posted 5 years ago

“Excellent customer service and communication. Had a couple of issues with my order, but they were resolved quickly and easily and I was kept fully informed throughout.”

Helpful Report

Posted 5 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews