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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

Write Your review

Thank you, arrived on time, good quality,
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Posted 6 years ago
All arrived on time, great products I will definitely use again.
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Posted 6 years ago
I am pleased with the customer service provided. Emails were answered promptly & the item was sent very quickly. Only the problems with the courier let things down, which was a shame.
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Posted 6 years ago
Order of picket fence panels and gate great value very sturdy panels delivery very quick this is my second order with Maxwells DIY Would not hesitate to recommend.
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Posted 6 years ago
Prompt service and quick delivery of good quality product
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Posted 6 years ago
Product was not good had to take panels apart a totally rebuild so they all matched terrible. customer service & courier not very good either paid £28 for a date not all of it turn up. No refund for the extra I paid. Be aware don’t provide extra pales to cover joins told to Oder extra panel so had to pay £11.99 for another delivery so paid total £39.99 for delivery was not amused think they should have sent extra panel at their expense
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Posted 6 years ago
easy to order online, good delivery and goods left in safe place as instructed
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Posted 6 years ago
Ordered some fencing with posts and post crete and it was delivered very quickly .The staff were very helpful and the delivery driver brought the pallet right up to my driveway even though he could not get his lorry near our property.
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Posted 6 years ago
Online ordering easy and delivery very quick. Courier was very helpful in off loading. Picket fence product quality was an issue. Poorly fabricated with many nails protruding or missing the timber. This is a safe handling issue (although i am not the kind of person to file a claim for personal injury) there are many whom will !!!!. quality control needs to be improved!! attached photos for you perusal.
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Posted 6 years ago
Ordered a new door on 5th Oct - I was informed a few days later that my door had arrived but was the wrong size - still waiting for my door 13th Oct
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Posted 6 years ago
Easy to use website great delivery service and kept updated about status of order couldn’t ask for anything more
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Posted 6 years ago
Arrived in good time and left in secret place as instructed. Product has been fitted now and is just the job. No complaints!
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Posted 6 years ago
Great service from placing of order to delivery on time as advised , more importantly the fence panels are just as described and good quality
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Posted 6 years ago
I will never shop at Maxwells again.took my order then after 5 days informed me they were out of stock..They still have them advertised in there shop window.
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Posted 6 years ago
Excellent product at a very reasonable price, amazingly quick delivery and very good customer service speedily dealt with the one slight problem that occurred. I could not be more satisfied!
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Posted 6 years ago
Cant believe how quick my order came,I ordered about 1 am on Sunday morning, and it was here in Scotland mid day on the Monday. Very good quality product at a reasonable price. I was looking to buy slats to make up fence myself, and it was working out much dearer,this came ready made. Easiest fence I ever put up, and put up a lot whe n I worked for local Council contracts. I highly recommend this company.
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Posted 6 years ago
Fantastic service and the products (fence panels) were top notch. I'll certainly be using your services again.
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Posted 6 years ago
As ordered on time & in full perfect!
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Posted 6 years ago
Ordered online quick and easy. Got confirmation of order and delivery by email. Goods delivered and put where I wanted by delivery man. Excellent service at a good price.
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Posted 6 years ago
Despite the items I ordered coming a day late, they were great value for money, and I look forward to purchasing more building materials in the near future
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Posted 6 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews