Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received what I bought on time, within 24 hours, and with no hiccups. The only shame is that to buy two of the same item the delivery fee also doubles.”

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Posted 9 years ago

“Delivered on time, and product was as promised.”

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Posted 9 years ago

“Excellent value and very quick delivery”

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Posted 9 years ago

“Quick delivery well packaged”

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Posted 9 years ago

“quick delivery”

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Posted 9 years ago

“You did what you said you would when you would !”

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Posted 9 years ago

“Dispatched the item as promised and at the stated time. When the courier did not deliver exactly as expected they fixed the problem straight away”

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Posted 9 years ago

“Good price, great service - Many thanks Like Arnie - "I'll be back"....”

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Posted 9 years ago

“Still haven't received our order !!!!”

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Posted 9 years ago

“Excelent value and professional service. Order progress was given and despatched same day as order via Royal Mail.”

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Posted 9 years ago

“Specifically ordered from Maxwell's as they offered next day delivery at a sensible price. Need the varnish to complete our letting cottage so timely delivery was the key requirement. Ordered on a Sunday online assuming it would arrive on Tuesday leaving me time to do the job before guests arrived this Saturday. Nothing came Tuesday or Wednesday. Tried to ring customer services multiple times Wednesday to constantly get an engaged tone. Left a message on Wednesday evening on answerphone requesting update and call back today. No call back as of 11:00am so tried again and got through finally. Told that it has gone by Royal Mail not 24 hour courier but will refund the difference in the postage cost. Seems they are cheap but not to be relied on as shown by other reviews. If you have time to deal with potential shipping issues then worth a punt but if you need it urgently not sure I would recommend them.”

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Posted 9 years ago

“I ordered ten cans of wood preservative and paid for next day delivery. Nothing was said about anything being out of stock but in fact only 3 cans were delivered next day. I did get an email to say that the rest would follow a day late but nothing arrived. I emailed after 2 days to ask what was happening but got no reply only for the goods to arrive the day after. Given that I paid for next day delivery I feel this was very poor customer service indeed.”

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Posted 9 years ago

“My review is 'very poor' because the garden roller I ordered, very straightforwardly', and paid for, very easily, was discontinued!!!! So a refund was made very promptly but how silly, why was it on the website, and as it was, why didn't it tell me immediately it was not available?!! Hey ho!!”

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Posted 9 years ago

“I placed an order online and was advised of the delivery date. The day came and went with no delivery and no communication. Then a refund was made with no explanation given. Not very good service - would expect better communication.”

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Posted 9 years ago

“Product arrived safe & sound with 24 hrs. Well done.”

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Posted 9 years ago

“ordered tin of paint, stated next day delivery, not received, i had to phone to find out the problem to be told they have no stock waiting to come in and that i should have been advised by email, no email and still waiting the paint”

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Posted 9 years ago

“Received products from different wallpaper batches, raised the appropriate query but unfortunately no response!”

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Posted 9 years ago

“Still waiting for my order which was promised 5 days ago. Apparently it is out of stock and awaiting a delivery.”

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Posted 9 years ago

“Can't fault them. Just placed another order!”

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Posted 9 years ago

“Exactly what i ordered great price and arrived the next day.”

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Posted 9 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews