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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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I made a order and it nerver got here had to keep calling and nerver got any where very bad service won't be buying from them again
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Posted 8 years ago
Goods delivered on time as promised and no problems, goods in perfect condition and would definitely use them again.
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Posted 8 years ago
Very prompt and efficient in the dispatch of the order. Would definitely use them again. Good value too,
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Posted 8 years ago
I am not one for leaving reviews however the service I got from Maxwells, whom I've never used before was exceptional. Ran out of paint as you do, could not find the same paint any where local. So called Dulux agents! Maxwells delivered the paint the day after ordering & even with postage was the same price as the original paint I'd purchased. Would thoroughly recommend.
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Posted 8 years ago
Ordered some items, to be 1st told that the courier had lost them , then I phoned to find out where the replacements item were only to be told they didn't have them in stock...
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Posted 8 years ago
Found the paint I wanted at a good price, the delivery was fast and also came with the benefit of not just the day of delivery given but also the approximate time. Can't fault the service.
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Posted 8 years ago
There was an initial mix up with the order when it arrived, but getting it sorted couldn't have been easier and the staff were very helpful and apologetic. The remainder of my order was sent and arrived as promised. The quality of the goods I received was very good and at nearly half the price of other DIY establishments, (that's if they actually stocked it). A bit of a hiccup on the order but all in all very happy, especially the service.
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Posted 8 years ago
I managed to find a particular paint with Maxwells where I'd failed at half a dozen other retailers including two of the major outlets. The service was quick and efficient arriving within the promised time slot.
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Posted 8 years ago
Fantastic service and communication. Extremely competitive prices.
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Posted 8 years ago
Postage time was as quoted 2-3 days and it came on day 2. Really good polish with excellent results. I have been using this polish for the last three years on my car and caravan and wouldn't use anything else .
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Posted 8 years ago
It was fantastic really quick thank you
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Posted 8 years ago
Your paraffin price was the best I could find on the internet, thanks
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Posted 8 years ago
Top quality product excellent service fast and proffesional.
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Posted 8 years ago
Paint arrived on time, well wrapped and does exactly what it says on the tin
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Posted 8 years ago
Ordered 2 tins paint for next day delivery. Phoned 2 days later and advised damaged in transit. Promised to send a replacement that day. 2 days later said could not find the stock in the warehouse. At no time did they try to phone me and advise of the problem. This delivery was very important for me as I was going away 4 days later and needed this paint urgently to finish a job off. Now unfinished because of this. Extremely disappointed with service and will not us again. Order cancelled
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Posted 8 years ago
Competitive price. Reasonable and quick delivery. Well packaged. Would use again.
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Posted 8 years ago
Was not happy I received a different product from the one advertised. I paid more online to get the product advertised, could have bought the one they sent for £5 pounds less up the road! When I mentioned this to them by email I received no reply whatsoever?
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Posted 8 years ago
very quick deliver,good price i will use Maxwells again thanks
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Posted 8 years ago
Excellent :)
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Posted 8 years ago
I recently purchased some items from Maxwell's they were reasonably priced and were delivered to my door within a couple of days of purchase. I am disabled & appreciated the delivery drivers assistance who carried the items upstairs for me... he went beyond his normal remit to help us out! I`d recommend this company and would definitely buy from them again... fantastic service thank you Maxwell's D.I.Y ! James Burn
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Posted 8 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews