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Max Electrical Reviews

5.0 Rating 2,371 Reviews
99 %
of reviewers recommend Max Electrical
5.0
Based on 2,371 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Max Electrical Reviews
Max Electrical 5 star review on 6th February 2025
Mrs R Abram
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th August 2024
Mrs M Chamberlain
Max Electrical 5 star review on 5th July 2023
Mrs S Fellows
10
Anonymous
Anonymous  // 01/01/2019
Ordered a new dishwasher on line on Sunday, and it was installed the following Wednesday morning. Excellent service on line and by the installation engineer, Jack. Well done.
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Posted 4 years ago
Best service and products bar none. Once you've used them you will never use anyone else for your electrical needs. Most electrical retailers are now just robots, but Max Electrical are real people who give you that personal touch.
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Posted 4 years ago
Excellent service, would’t go any where else.
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Posted 4 years ago
I was looking for a new TV as mine was a good 8 years old. I wanted to stick with Samsung and had a particular model in mind. Although I had been looking at TV's for a few weeks, this was a snap decision purchase on the day. Not only did Max Electrical have stock when others didn't, they stuck to their "Price Match Promise" and I was able to safely (COVID) collect the TV only an hour later: I was chuffed to bits!! This business is well established in the town of Lutterworth, and when I lived in the town many years ago I used them to buy several products when they were known as Lutterworth Sound and Vision. Its really nice to see that the same high level of individual customer service are still there today; just the same as it was over 20 years ago. No wonder you are still there thriving guys, very well done from a very satisfied customer... ADDITION: I called up the shop a couple of days ago because a couple of weeks later I had a query with regards a film that may be attached to the screen of my new TV. I had read various reports on the internet regarding whether to remove this film or not. After getting all wobbly with Internet nonsense I called up Max Electrical and they completely put my mind at ease and gave me the advice I needed. Bang tidy!!
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Posted 4 years ago
I phoned to place an order for a sound bar, the order was quickly taken and I arranged to pick it up the next day. The member of staff who took the order was very professional and could not of been more helpful.
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Posted 4 years ago
I was delighted with the post xmas offer on a Dyson V7 animal+ which was on a par if not cheaper with the leading electrical superstores and offered free next day delivery. Having placed my order online I received a courtesy call immediately to fine tune the delivery. Which was carried out by the shop promptly the next day. Wonderful personal service and Great to support a reputable local business. Very pleased with my Dyson which masters my prolific cat fur problem .Thankyou Max Electrical.
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Posted 4 years ago
Excellent service, rang them about 5pm to order a heater, delivered the following morning free of charge, person I spoke to was very polite and friendly. Definitely use them again
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Posted 4 years ago
Quality products at competitive prices with a friendly service
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Posted 4 years ago
Good service and very helpful staff Thank you
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Posted 4 years ago
Excellent service and customer care.
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Posted 4 years ago
Service was next to none, could not fault it
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Posted 4 years ago
Item that was ordered was told the next day about it even though it was available online, was offered a alternative but then had problems arranging delivery. If i had known the item was not available i would of arranged to get it at my local currys.
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Posted 4 years ago
Excellent service at a very reasonable price as usual. When our washing machine failed Max Electrical supplied and fitted our new machine exactly when they said they would. The engineer who delivered and fitted our new machine was extremely efficient, careful and courteous. Thanks again guys!
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Posted 4 years ago
Max Electrical really got us out of a tough spot. We were having a new kitchen fitted and our old built in oven didn’t fit in the space, although we had given the kitchen supplier the correct measurements, so we needed a new built in oven which would fit in the space, and we needed it while the kitchen fitter was still here. I phoned Max Electrical and they delivered a new oven the following morning which fitted perfectly. I must admit that our new oven is much better than the old one. Thank you so much Max Electrical.
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Posted 4 years ago
Excellent service. Very polite and what was even better ‘my little dog was allowed in too’ .
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Posted 4 years ago
Very efficient there was a problem they dealt with it professionally and quickly and a great satisfaction
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Posted 4 years ago
I was really pleased with the service.
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Posted 4 years ago
My new washing machine was delivered within 3 days and the old machine removed. Very polite delivery driver.
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Posted 4 years ago
Does as asked - good service
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Posted 4 years ago
Ordered a tv on line and it was delivered the next day within the time slot requested. Even had a phone call to say they were on the way. Could not have asked for more - brilliant service. Also the price of the t v was no different than if I had ordered it from amazon or any of the other on line businesses and they couldn't deliver within 24 hours. Well done Max Electrical
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Posted 4 years ago
Max Electrical is rated 5.0 based on 2,371 reviews