Max Electrical Reviews

Name: Max Electrical
Address: 2 Church Street, , Lutterworth, 2 Church Street, , Lutterworth, Leicestershirw
Rating: 4.96

5.0 Rating 2,370 Reviews

99 %

of reviewers recommend Max Electrical

Company Reviews

Product Reviews

Metrics

5.0

Based on 2,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Max Electrical 5 star review on 6th February 2025

Mrs R Abram

Max Electrical 5 star review on 5th December 2024

Mr L Niblett

Max Electrical 5 star review on 5th August 2024

Mrs M Chamberlain

Max Electrical 5 star review on 5th July 2023

Mrs S Fellows

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, polite and quickly replaced my new oven.”

Helpful Report

Posted 2 years ago

“We were recommended Max Electricals as we’re new to the area and we are so glad we took up on the recommendation.We were looking to buy a microwave and a washing machine. The gentleman we spoke to was extremely knowledgeable about both products and gave us so much information on the different models available so we could make an informed choice. We went ahead and bought a microwave and washing machine which was delivered the following day with installation and delivery free of charge. We were incredibly impressed with the whole selling and delivery process. We would highly recommend them. We will be definitely buying from them again in the future as their customer service is excellent.”

Helpful Report

Posted 2 years ago

“Very good service, delivery was between the times expected and price was good on the purchase,and took the old appliance away for a small extra charge, would recommend fo a complete professional service.”

Helpful Report

Posted 2 years ago

“Extremely helpful and friendly staff.A perfect example of a family business where the customer comes first.”

Helpful Report

Posted 2 years ago

“In general terms I am satisfied with the appliance and the service. It would have been better if I had received an instruction book at the same time that the appliance was delivered but all is sorted now.”

Helpful Report

Posted 2 years ago

Hi Mr Hope, Mistakes happen and we'd like to apologise, but we always say it's how you deal with mistakes when things go wrong, nobodies perfect! Let us know if you need an instruction book sending out and we can do that. If there is anything else, please don't hesitate to get in touch! Kind Regards, Simon

Posted 2 years ago

“Excellent service - I needed a microwave quickly and it was delivered promptly and efficiently the next morning by a polite and helpful delivery person Thank you”

Helpful Report

Posted 2 years ago

“Professional helpful service.”

Helpful Report

Posted 2 years ago

“Excellent service……highly recommend”

Helpful Report

Posted 2 years ago

“Excellent service. Called as soon as order placed to offer earlier delivery date.”

Helpful Report

Posted 2 years ago

“Price, communication on the phone/on line was good. However, let down by the office NOT communicating with the delivery driver that a call was required to myself 30 minutes prior to delivery. It was lucky I was in when the delivery arrived. Small point, wrong spelling of my surname, should be Husain (some people get upset about such things).”

Helpful Report

Posted 2 years ago

Good Morning Mr Husain, we'd like to sincerely apologise for misspelling your name. Mistakes happen and this has been corrected on our records. The instructions were written on the paperwork but not carried out, so we'd like to apologise for that too! Hopefully you're getting on with your new appliance :) Kind Regards, Simon

Posted 2 years ago

“I purchased a small chest freezer from Max Electrical last week and unfortunately it wasn't getting cold. I made a phone call to Max Electrical and there was absolutely no problem replacing the freezer. It arrived the following morning, as promised by Sam and is working perfectly. I am very impressed by customer service and would give it 5 stars for everything. Would definitely recommend to anyone wanting to purchase electrical goods.”

Helpful Report

Posted 2 years ago

“Arrived on time and connected recorder to existing TV. Polite and helpful. Pleased with our purchase.”

Helpful Report

Posted 2 years ago

“Great price, quick delivery. Excellent service. Truly recommended.”

Helpful Report

Posted 2 years ago

“Extremely pleased with all the advice given to us in the shop. Television was delivered and set up for us. Happy with the product. Thankyou”

Helpful Report

Posted 2 years ago

“I needed a tv quickly and got amazing service from Sam. Within the day he delivered the TV, connected it and took the old one for recycling. He answered all my questions, and there were many as I'm not technical at all, and even sorted out an issue with our main TV in the living room. This is the 3rd occasion that I have used Max Electrical for large appliances and their service is second to none. I can highly recommend them.”

Helpful Report

Posted 2 years ago

“Excellent choice and first class service, including carrying the large box to my car in the car park.”

Helpful Report

Posted 2 years ago

“Brilliant as always. Great value and fantastic service from the fitters. Highly recommend”

Helpful Report

Posted 2 years ago

“Very satisfactory.”

Helpful Report

Posted 2 years ago

“Excellent service and advice Followed up by great service setting up the television and explaining its operations I will always recommend Max Electrical”

Helpful Report

Posted 2 years ago

“Great service, speedy delivery. Thank you.”

Helpful Report

Posted 2 years ago

Max Electrical is rated 5.0 based on 2,370 reviews