Meadowmania Reviews

Name: Meadowmania
Address: Generator Building,, Finzels Reach,, Bristol, Somerset
Rating: 4.77

4.8 Rating 5,107 Reviews

96 %

of reviewers recommend Meadowmania

4.8

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0854399

Email:

shop@meadowmania.co.uk

Location:

Generator Building,,
Finzels Reach,,
Bristol
Somerset
BS1 6BX

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Meadowmania 5 star review on 10th March 2025

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We planted two of our three paddocks with Meadow Mania seeds - Horse and Pony Paddock Grazing Seed Mix. It was lucky we did not plant all three otherwise we would have had no grazing at all for our horses. The seeds were contaminated with chicory and various other types of growth. There seeds produced almost no grass and the little that was there was soon overtaken by chicory. We have 2 fields of useless chicory as the horses don't touch it. It has been an absolutely heartbreaking year for us. We have had to have the field mowed several times. Meadow Mania told this would get rid of the chicory, but it hasn't. We are still battling with it and are now have the back breaking task of trying to pull the stuff up by the roots, by hand. What is left is a patchy awful field. I would NEVER trust Meadow Mania again and even though they have many good reviews, they have caused me an absolute nightmare. At first they offered replacement seeds as compensation (I threw them away!) and later after I kicked up a fuss gave a small remuneration, but it has no way covered the cost of getting the field sorted out and having to rent grazing for our horses. Stay away from this company. 99% of people may be ok, but you may be the 1% like me that has to endure a nightmare because of some stupid mistake on their part that they were never really sorry for.”

Helpful Report

Posted 7 years ago

We supplied this customer with some of our horse paddock mix in spring 2016. In the autumn, they contacted us and we could see from the information there was clearly a problem. We worked with the company that supplied our horse paddock seed mixes and arranged for an independent specialist to go and see the field. They discussed with the customer a way to resolve the issue and a way to compensate for the costs involved. After much discussion, the customer suggested a figure that they were happy with which, would cover all their costs. We apologised for the problem and paid the agreed amount. We were not aware of any ongoing problem until this review was posted 2 days ago. We are a family business that has been selling seeds for over 20 years. We deal with over 10,000 customers a year. By the nature of seeds certain things can go wrong. The sun may not shine or something unexpected grows that was in the soil already. The Seed industry, in particular the grass seed industry, is an exceptionally regulated one. Every seed lot has to be independently tested and comprehensive mixing records have to be kept. Like any business we make very occasional mistakes. Fortunately, this is about 1 or 2 customers a year (less than 0.05%). If you spend £2.00 or £10,000 pounds with us and have an issue we will always respond. We always look to try and find out what has gone wrong and in the exceptionally unlikely situation that we have made a mistake, we will look to rectify it.

Posted 7 years ago

“I am disappointed with very patchy growth. It's going on 5 weeks and coverage is very slow.”

Helpful Report

Posted 7 years ago

We are in discussion with the customer trying to work out why the patchy growth

Posted 7 years ago

“Plants very small, squashed and so dry I don't think most of them will survive Very very disappointing”

Helpful Report

Posted 7 years ago

We have apologised to the customer and we are sending replacement plants.

Posted 7 years ago

“Nothing. The delivery man was cheerful and helpful!”

Helpful Report

Posted 7 years ago

The seed was ordered on the 7th May and delivered successfully on the 9th of May.

Posted 7 years ago

“I only planted them last week!”

Helpful Report

Posted 7 years ago

We are not aware there was any problem with ordering or delivery simply that the customer does not know how they will perform yet. We send out a review request early on to get some feedback on the ordering process.

Posted 7 years ago

Meadowmania is rated 4.8 based on 5,107 reviews