Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy Easy to use”

Helpful Report

“I can't thank Callum enough. He saved the day on Monday morning. Excellent service. Really looking forward to delivery of the grey-multi circle kit on Wednesday so the garden project can be completed this week.”

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“Well your Callum is absolutely amazing guy he pulled out all the stops for me having understanding my predicament he's a star and reposented marshalls all the way !! He's extremely helpful beyond anybody expectation fantastic service 👏 👌 👍”

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“Very quick response from Callum much easier than phoning.”

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“I have this morning taken delivery for my keyblok paving in charcoal. I love it! More so because of the ease of purchasing. Very clear process, timescales and communication. I was told at the point of ordering the delivery slot was between 8am-4pm on 17/03 & the lovely chap called me at 7:15am to confirm he was on route & was here with the wagon at 7:55am. I had a specific area I needed the blocks to be unloaded to & Chris was very understanding of this & confirmed several times I was happy with the placement. Overall such a lovely customer experience and I am really looking forward to seeing my new driveway in all of its glory very soon. The delivery driver was called Chris and is Haulier number 1020. Amazing job thanks again.”

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“Brilliant service from order to delivery . Would recommend Marshall's to friends and family .”

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“Telephone sales staff were friendly and exceptionally helpful. Collection service was well organised and efficient. Look forward to buying here again.”

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“Fabulous customer service from Callum via the online chat. Most helpful!! Thank You.”

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“Friendly ordering staff. Delivery was excellent, the driver was polite, efficient and on time. And oh yes, the Croft walling blocks are great.”

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“Very good product Quality excellent good customer service Quick pleasant delivery service thank you from PHILIP”

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“Excellent service and value . Easy to order and quick delivery.”

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“Product excellent, delivered on time and at a great price for the consumer”

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“Excellent service, the communication notifying time of delivery was good, and the service given by the driver, excellent.”

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“Efficient service. Goods delivered without any issues and on time.”

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“Everything as promised 👌”

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“Nathan our driver did a great job getting round where we live and dropping the packs were we wanted them.will use marshalls again”

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“Very efficient service.”

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“Very helpful. Marshalls were able to pull forward the delivery date.”

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“Couldn’t fault anything from order to delivery”

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“To date all has been good”

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Marshalls Plc is rated 4.5 based on 1,077 reviews