Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,076 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

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“Good service and quality product delivered on time. I would recommend this company”

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“Easy to order on line and delivered as promised.”

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“Very good product and the delivery was done professionally Thank You”

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“Top Notch service, excellent product, swift service good price”

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“Delivery on time, good product, happy to replace anything broken and their delivery driver was an absolute gem”

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“Vitrified Paving. Dreadful experience. Despite all marketing literature and YouTube posts for simple brush in grout for the beautiful vitrified paving i purchased, Marshall’s sent their ‘new’ wet mix paving grout. What a mess. Concrete staining to the paving and eroded grout lines. When I asked Marshall’s technical/customer care dept for help, they couldn’t get rid of me quick enough...’not their fault...a installation error’. Decent paving, dreadful attention to detail and dreadful service. The measure if any company is when you do have a problem, what their response is. I just needed practical advice. They saw a problem they would rather not assist with and ran a mile.”

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“Good fast service”

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“Fast delivery and well made product”

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“Delivery was efficiently done,on time,friendly driver.”

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“Very helpful on the telephone Clear and concise information given”

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“Easy to deal with, very good website and helpful staff when you need to talk, no problems using Marshalls again”

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“Items were delayed; however the important part was good communication and the real effort to get them delivered as soon as possible. The delivery driver was most helpful. We live on a single track road and he used his forklift to move then from a lay-by nearby, to exactly where we wanted them”

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“Very efficient delivered on time driver brilliant very polite and helpful Was dissappointed the price of the bricks had gone up by £55 since our last order a month before rang to speak to someone but she said they couldn't do anything about it so wasn't very pleased.”

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“Quick easy to use good site”

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“Delivery driver was friendly, helpful and on time. We have used this product before and are happy with the price and quality. Thank you for a good service.”

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“The service has been great and always happy to give advice.”

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“Excellent service with marvellous advice. Outstanding!”

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“I ordered samples and were quick to come and when i ordered my new drive they were very helpful and answered all my questions promptly”

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“Excellent response, sales team knowledgeable and helpful. Will recommend, great service.”

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“excellent service!”

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Marshalls Plc is rated 4.5 based on 1,076 reviews