Login
Start Free Trial Are you a business?? Click Here

Marshalls Plc Reviews

4.5 Rating 1,076 Reviews
88 %
of reviewers recommend Marshalls Plc
4.5
Based on 1,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Marshalls Plc Reviews

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

Write Your review

Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 5 star review on 18th February 2023
Josephina Wilson
Marshalls Plc 5 star review on 10th February 2023
Stuart Hendrich
Marshalls Plc 5 star review on 31st January 2023
Melvyn Offord
Marshalls Plc 5 star review on 29th September 2022
Anonymous
108
Anonymous
Anonymous  // 01/01/2019
So pleased with the paving and bricks Great quality
Helpful Report
Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.
Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.
I would write a review but I have not even received the goods yet
Helpful Report
Afternoon Mike, Please give our customer service team a call on 03704 112233, quoting your order number and we can have a look at this for you. Kind regards, Tia
Very pleased with order I was given a provisional delivery date and was delivered that day driver was very efficient and price of materials was over£200 cheaper than a local well known builders will order more items from here
Helpful Report
Afternoon Stephen, Thank you for your feedback today! Marshalls are delighted you had a positive experience with us and you enjoy our products, have a lovely day! Kind regards, Tia
Excellent service from the lady taking my order to the delivery driver, spot on time. The product is very good in quality, couldn't be happier with my purchase and general experience. Would recommend Marshalls to anyone taking on a paving project.
Helpful Report
Afternoon Linda, Thank you for your lovely review today, Marshalls strive for great service and quality of products. We're glad you had a positive experience with us! Kind regards, Tia
The product itself can’t fault and delivery was on day stated, but if I’d been home in my own the guy said he wouldn’t of been able to leave it and have to come as couldn’t unload on his own! Luckily my son was here at the time and the guy passed the flags to him off the van for him to carry onto the driveway! Christine Gledhill.
Helpful Report
Afternoon Christine, Thank you for your review, glad you received your order. I will pass your comments on to our delivery communications team. Kind regards, Tia
The delivery is almost too good!! I ordered wanting the artificial grass to be delivered on the 11th april, however it arrived on the 1st. By chance someone was home. A dispatch email would have been helpful though so we had somewhere ready to store it!
Helpful Report
Thank you for your review today! Glad you received your order, I will pass on your comments on our delivery communications team for future reference. Kind regards, Tia
Good response by operator following issues with online payment. Delivery as per communicated schedule. Product supplied appears to be of excellent quality
Helpful Report
Afternoon Stephen! Thank you for your review! Your feedback helps us produce the best service and quality products. We're glad you had a positive experience! Kind regards, Tia
East to lay and look fantastic. If your building a retaining wall don’t waste time mixing mortar
Helpful Report
Thank you for your review! Your feedback is important to us and we're pleased to hear you're happy with Marshalls products.
good sales team and service
Helpful Report
Thank you for taking your time on leaving us a review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience
Ordered blocks by phone , young lady was extremely helpful and kind helping me through the process
Helpful Report
Thank you for taking the time to leave us a review! We're glad you had a positive experience.
Good service and great product
Helpful Report
Thank you for your review! Marshalls appreciate all feedback from our customers, were glad you had a positive experience!
great service from start to end..could not ask for anything better..thanks to hannah for a quick delivery slot and the driver who was brilliant...
Helpful Report
Thanks for your review Gary! Your feedback is important to us and we're pleased to hear that you have had a positive experience.
Delivery on time, driver was fantastic getting the goods to where they needed to be. Product is brilliant.
Helpful Report
Thanks for your review! Your feedback is important to us and we're pleased to hear that you have had a positive experience here with us at Marshall's.
From ordering to delivery it took 3day’s .Excelent service,highly recommended
Helpful Report
Delivery arrived when expected, driver very helpfull
Helpful Report
Really quick and reliable from start to finish
Helpful Report
Impressive customer service. Haven't ordered from them before. Samples arrived in the post promptly. Delivery of blocks took place on the specified day. Helpful person when I phoned the office. Helpful delivery driver. Cheaper than local builder's merchants, and it seemed more straightforward. Would use again.
Helpful Report
Excellent service, quick reply on email. Delivered when said
Helpful Report
Brilliant service from start to finish, delivery date was set and came on time. Driver of the lorry was very helpful and polite. After the project was finished we had a pack of blocks left over which they came and collect and refunded me for, this was very easy to sort out with the admin team.
Marshalls Plc 5 star review on 1st April 2022
Helpful Report
Marshall’s website is good and they have stock updated regularly. It would have been easier if Marshall’s offers flat discount as well.
Helpful Report
Marshalls Plc is rated 4.5 based on 1,076 reviews