Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, awkward delivery for driver but he went above and beyond.”

Helpful Report

Glad to hear our driver was so helpful and you had a smooth delivery. Thank you for the review 😊

“Very helpful. Quick delivery for our own slate order. Very happy with the quality and no breakages during delivery. I generally recommend Marshalls to clients - nouk design.”

Marshalls Plc 5 star review on 5th August 2022

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Thank you for your kind words Gemma 😊

“Excellent, no hassle service. Good quality products”

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Thank you for your kind words

“Easy to order online. Great delivery driver. Items were exactly as described. I have no complaints.”

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Thank you for the kind words Kyle, we're really happy you had such a positive experience. Rich - Marshalls

“Delivered on time, driver was excellent. Very professional. Great Company to deal with. Most impressed with how my slabs were packaged/protected. Overall a great service.”

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Thank you for the amazing words David. Glad you were so happy with us 😄

“Excellent customer service and excellent delivery”

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“We have had such good service far and beyond. Especially from Hannah in the Sales, lovely, helpful girl. Thank you Marshalls🙏”

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Hi Jane, thank you so much for your very kind words. I will pass on the specific feedback to Hannah. Rich - Marshalls

“Used this company twice now and cant fault them. Great customer service and delivery on time.”

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Thank you for your kind words Christine

“Very fast turnaround & quality materials”

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Thank you for your review Elinor

“Great service ! I recommend.”

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“Great service”

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Thank you for your review Ali

“Excellent service, delivery arrived on schedule without any drama.”

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Thank you for your kind words Mark 😄

“Absolutely brilliant service from.placing order to slabs arriving on date given. Cannot fault.”

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Thank you for your kind words David 😄

“Very good service. Very helpful lady on the phone.”

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“Long established building supplies with and excellent reputation and product range, plus prompt and efficient delivery. Have used them regularly as we have developed our property over the past 20 odd years. Very happy customer”

Marshalls Plc 5 star review on 23rd July 2022

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Thank you so much for your kind words and your loyalty Mike. We're delighted that you've been happy with our products and service for so long.

“Simple, easy and with helpful staff.”

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Hi, thank you for the kind words. We're glad you found the process so easy and smooth and glad you found our staff so helpful.

“Excellent service, from ease of placing the order through to delivery.”

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Hi Les, we're so happy you found the process smooth. Thank you for your kind words.

“you must have a driver that knows the job placed in the correct place, common sense makes all the difference. Thank you for a job well done. All the best Ed Oakey”

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Thank you for the kind words Ed. We appreciate your review.

“Excellent company...did exactly what they said and the driver was marvellous...”

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Thank you for the kind words Neil, glad to hear you were so happy!

“Professional staff, always helpful over the phone. The order was delivered in time.”

Marshalls Plc 5 star review on 15th July 2022

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Glad to hear you were so happy 😄

Marshalls Plc is rated 4.5 based on 1,077 reviews