Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your drive could not have been more helpful,also your staff on the help desk.”

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“Delivered as requested and great unload.”

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“excellent service , courteous personnelle and a very good product”

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“Up to my expectations, delivery was on time, very good quality, colour match.”

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“Ordering online was simple Delivery - got a text and call beforehand Would definitely recommend Marshalls”

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“My paving slabs arrived on time in excellent quality. Highly recommended.”

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“Driver was great and patient put it where I needed materials put,,, office staff were great”

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“I am pleased with Marshalls. I will recommend to my neighbours and friends who want to do their drive ways.”

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“Great Service from Marshalls. All the way from getting samples, order and delivery the service was excellent.”

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“Excellent, customer service brilliant and product great, from start to finish all aspects have been superb”

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“Chosen, ordered, paid, delivered…. Its as easy as that….”

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“Good product delivered on time. Helpful delivery driver”

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“Quality stones, arrived on the scheduled day and in the 2 hour slot. One of the most friendly drivers I've ever had the pleasure to meet!”

Marshalls Plc 5 star review on 27th May 2022

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“Easy to navigate website, great customer service and efficient delivery. Rang to confirm delivery time.”

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“very helpfull”

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Morning Robert, Thank you for your lovely review! Glad you have had a positive experience with us! Kind regards, Tia

“Very good quality materials and service”

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“great service from ordering to delivery, excellent service from delivery driver”

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“I really liked the fact that the delivery driver phoned me the day before to confirm the delivery. The big lorries are tricky with residential deliveries and we were able to talk about itbin advance. Therfore, he was well briefed and I knew how many sugars to put in his tea. He arrived on time as agreed. He even phoned later the day before to let me know he might be a little later. It made a huge difference and therefore the service was outstanding. The cobbles too are brilliant”

Marshalls Plc 5 star review on 19th May 2022

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“A company with a clear focus that delivers. Good customer service.”

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“Easy to order. Delivery arrived on the date stated. Driver struggled for access due to parked cars but delivered pallet of goods onto drive as requested. Only down was the cost of delivery!”

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Marshalls Plc is rated 4.5 based on 1,077 reviews