Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,076 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

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“Excellent service thanks very much Kind regards Paul Www.fairwaylandscapes.co.uk”

Helpful Report

“Brilliant service from enquire to delivery Very helpful staff, 1st class communication even from the delivery driver paul who called ahead to advise ETA Thank you good product good service happy customer”

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“Very helpful customer service when enquiring about delivery. Products arrived when they said they would, Magnus delivery driver polite and got the pallet exactly where I wanted it.”

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“Great service and product, highly recommend.”

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“vERY HELPFUL”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Easy to order online, quick delivery. Pleasant and helpful delivery driver. Only a 4* because I haven't yet used the product.”

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Thank you for your review! Please come back and let us know when you've used the products, we'd love to see photos, Viki

“Easy to order, great price, fast delivery & great looking product.”

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Thank you for your review! We're really pleased to hear that you have had a positive experience.

“Good customer liaison. Phoned me straight away they knew there would be a delivery problem. Advised when availability expected and goods arrived on time.”

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“This is our second order with Marshalls, and we are pleased with both transactions. The product is good, the staff on the telephone were helpful, and the delivery driver friendly and efficient. We would have no hesitation about using Marshalls again. First class service.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“excellent service ordered on the 18th of Jan 2021 delivery was estimated for the 25th of Jan but had issues with snow in shropshire at this time but was kindly kept informed and promised delivery for the next day which was kept. The delivery driver even kept me informed how far away he was which was great as we could plan our day to suit highly recommend”

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“Recently, Alan Beaugie of Beau-Tar Construction completely refurbished my driveway. Previously, it was ancient, cracked concrete. Using Driveline 50, they transformed it. I cannot recommend them highly enough - impeccably presented, very hard working and consistently on time, Alan and Carl were happy to explain each process and to make my design come to life. The result is absolutely beautiful and admired by all who see it.”

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“Fantastic wide range of products with great customer support always my first choice when recommending a manufacturer to customers”

Marshalls Plc 5 star review on 27th January 2021

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Thank you for your review James! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Purchasing our flagstones through Marshalls website was very easy and convenient. Once we had placed the order, Marshalls confirmed receipt of our order and advised delivery details. The Marshalls lorry driver rang us the night before delivery to confirm the delivery time. He placed the flagstone packs neatly at the bottom of our driveway off the public pathway as requested. The flagstones were well packaged and arrived in perfect condition. We are really pleased with them and would certainly recommend Marshalls to family and friends.”

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“My company is Classic Paving and I’ve been in the paving business for 38yrs my family 90+ .I have worked with Marshall’s my entire career and I see them as a most valuable part of my company,there team are extremely professional helpful and friendly. There products range and choice are second to none and there company is leagues ahead of there rivals.I truly believe my business and reputation wouldn’t be where it is today without the support I have had from Marshall’s and there whole team.THANK YOU JASON CLARKE CLASSIC PAVING CHESHIER”

Marshalls Plc 5 star review on 26th January 2021

Helpful Report

Thanks for your review Jason, this is great feedback to hear and we will share with the rest of the team, Viki

“Smooth transaction. Delivery communication good and delivery driver polite and helpfull”

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Thanks for taking the time to leave us a review David, we're glad you had a good experience, Viki

“The products are good and a wide range for all your landscaping requirements”

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Thanks for the feedback Steve

“Very pleased with the ordering and delivery during these very extraordinary times.”

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Thanks for taking the time to leave us this review Tony

“I needed some building materials for a small home project, Mashalls have been excellent, delivery driver was also great, he called me half an hour before the delivery to check details etc and was really helpful when arrived, perfect, well done Marshalls, will use you again without hesitation, Nick James.”

Helpful Report

We're really glad to hear this Nick, thanks for taking the time to leave us a review, Viki

“Very helpful and great customer service at Marshalls.”

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“I have always found Marshalls a helpfull company with industry leading products and innovative technologies and solutions within the domestic hard landscaping industry.”

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Thanks for taking the time to leave us this positive review Allan

Marshalls Plc is rated 4.5 based on 1,076 reviews