Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,076 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

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“Great products”

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“I was able to find what I wanted on Marshall's web site, and order it on line. Itwas delivered on time. The same delivery from a builders merchant was quoted as weeks , not so with Marchalls, and it worked out cheaper. Out of the five packs of paviours I ordered there was only one broken one. Good quality, and excellent service”

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Thanks for your review, we're glad you had a positive experience.

“Excellent idea being able to buy sample blocks, great website and company you feel you can trust on quality”

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Thanks for your review, we're glad you had a positive experience

“I registered fir 4 samples and they arrived quickly. My order was acknowledged n delivery time advised in the meantime. Thanks Angela O'Donovan”

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“A quality product and the delivery driver could not be more helpful if he tried. I will buy from them again as such a great service.”

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“Excellent products and services by Marshall have been using them for decades , very pleased .”

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“when contacted marshalls, gave me everything i needed and sent me samples, which the customer loved, def use again.”

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“Mark from Marshall’s provided excellent advice for our patio project, which included great descriptions of stone finishes, colours and aspects of quality and installation. I’m delighted to have finally navigated the overwhelming choices out there to decide on Marshall’s stone pavers that we love, based on expert advice.”

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“Have only ordered samples and catalogue so far but found them very nice and helpful to deal with by telephone and requested items arrived promptly.Thank you”

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“From start to finish my purchase from Marshalls was superb - an online purchase with special delivery requirements which was fully delivered against. Couldn't be happier!”

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“Great service with prompt delivery i will definitely purchase again”

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“I was very pleased with the service and efficiency the order delivered on time as stated and the driver was very good in getting the product dropped off safely in a very difficult entrance drive. Well satisfied with the service, many thanks to all concerned”

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Thank you Andrew, we'll pass this onto our delivery team :)

“The customer service was helpful and positive and the delivery driver was excellent given the tight access and he delivered the goods to the preferred place (cheerfully). The product as expected is first class.”

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Thanks George, we're glad everything went smoothly!

“Marshall’s give excellent response to all requests for samples. They are quick and very easy to deal with. Would always recommend them for their very professional attitude to all requirements.”

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“Very happy with the product, very easy to order online and great customer service. Delivery driver was very helpful and put the crates of slabs exactly where I asked him to.”

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“Hi found them very helpfull and i had to delay a order that was easy to deal with them”

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“Good service, efficient and good delivery drivers”

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“Marshall's were terrific. Your colleague Gillian expedited the despatch of paving samples that were urgently needed to allow a landscaping job at our home to run to time. They arrived exactly when she promised and we are on track. Thank you!”