Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,076 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third delivery of pavers I have bought from Marshalls. Ordering online was easy, just a few clicks. Book your own delivery date to suit you. Local depot called to confirm booking and road access, (but didn't pass my cul-de-sac information on, doh!) Delivery driver was a real pleasure won't embarrass him by naming. I told him that I live in a cul-de-sac when he phoned ahead, and he uncoupled his trailer in a safe location close by so that he could reverse up to my drive. Crane off delivery placed the pallet exactly where I wanted. Driver has a touch like a surgeon with a 2 tonne pallet. Thank you again. Excellent company to do business with. Pavers are excellent.”

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“Great communication Delivery driver very helpful price of blocks was the cheapest I’ve found. Will definitely use again , being a landscaper”

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“Good service,delivered on time”

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“Great service and kept up to date with delivery and scheduled time. As always, product is first class. Will always recommend Marshall’s to my customers”

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“Ordering process was seem less. On the delivery day, the driver contacted me with his ETA.”

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“Okay, but split the delivery and didn't tell me!”

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“Brilliant service, prompt, efficient & great communication yet again!”

Marshalls Plc 5 star review on 4th March 2021

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“Great choice and delivered on time with no fuss!”

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“Happy with service. Delivery driver helpful. actually delivered a day early!”

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“Pleased with the service and delivery of the slabs. Even though the delivery date had to be changed, I was kept informed.”

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“Excellent service. Punctual delivery. Driver phoned ahead, keeping me informed and was very helpful positioning the blocks.”

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“A very good company to do business with. Good quality slabs and arrived at the time they said they would.”

Marshalls Plc 5 star review on 1st March 2021

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“Excellent communication and service. Good value and punctual too.”

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“Product is great, but delivery charge was very expensive of £75 for 5 20kg tubs”

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“The driveway looks great and particular thanks to the contractor. GV Paving in East Leake run by Lee Buckley”

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“A friendly and knowledgeable service”

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“Really impressed by professionalism .straight forward easy website . Great delivery by friendly staff . Will not hesitate to use this firm again .”

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“Good communication. Delivered on time by polite, pleasant drivers.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Delivery driver was unable to deal with the delivery on his own. Me and a neighbour had to help.”

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“Ordered late last year(2020) but due to covid issues product wasn't available until early February 2021. Not sure of name of person at customer service but she was extremely helpful and kept me well informed on progress of order. Delivery was excellent, driver was very pleasant. All round excellent service and if needing landscaping materials in future Marshalls direct will be my first port of call. Thank you. Derek Cannan”

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Marshalls Plc is rated 4.5 based on 1,076 reviews