Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service including a call advising delivery was 25 minutes away. Very friendly driver placing slabs where required. Will use Marshall’s again soon.”

Helpful Report

“Marshall's were really helpful when ordering allowing me to check overnight before completing the order. They also delivered exactly when they said they would and placed them where I wanted (not always the case). Cannot fault them I wish other supplier had been this good.”

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“Really pleased with my new front driveway and garden thanks to Marshalls products and a great design. There was a fantastic range to choose from and I was able to choose colours that compliment the colour of the house. It's great to know it is environmentally sound too, the bricks being porous. I have received so many comments from all sorts of neighbours, including people who have never spoken to me before, all of them incredibly positive. It's great when work surpasses your original hopes and expectations, and this does - high quality products and customer service at a reasonable price. I cannot recommend Marshalls highly enough.”

Helpful Report

“I used Marshalls on-line enquiry system to request some information and advice on some of their products before deciding how to proceed with a new patio we are planning. I received a very quick and helpful response from Callum and a further detailed and helpful reply from him within a few minutes when I asked some follow up questions. First impressions always count and this was a very good one.”

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“Excellent service. Had a minor issue with card but was helped and felt at ease. Made ordering a large order of bricks very satisfactory and was very happy.”

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“Prompt service. Delivered quicker than forecast. Product, weatherpoint 365 is very easy to use and is so much better than traditional cement pointing for paving”

Marshalls Plc 5 star review on 15th September 2022

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“My call to Marshalls and subsequent on-line order were dealt with in a professional manner. Order delivered as expected. I would have no hesitation in recommending Marshalls to a friend.”

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“awesome service”

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“Arrived on time and can’t wait to use it”

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“Like everyone I found local DIY stores short on stock with no idea about replenishment, so I once again went direct to Marshalls. In stock , on time, delivered in window quoted. Just waiting for a couple of much younger men to lay them this weekend, weather permitting. Thought your driver did a fantastic job with his trailer and draw round our local streets.”

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“Greta Company, Very helpful, and rapid delivery.”

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“Great communication on delivery times and we’re always happy to help. Product is high quality and looks grest”

Marshalls Plc 5 star review on 5th September 2022

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“Excellent service and assistance. Drystack Veneer exceptionally easy to install.”

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“Excellent service, the delivery drive went out of his way to help. The product was delivered in perfect condition. Five star service.”

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“Great communication and delivery only one broken flag.”

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“Very pleased with service the Porcelain samples arrived within 3 days to enable us to make a choice excellent”

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“Excellent customer service, really happy to help. Everyone on the team equally friendly and helpful.”

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“Excellent service, prompt easy ordering and a great delivery efficient and friendly, does what it says on the tin! Highly recommend”

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“I found Marshall’s a really good company to deal with . Staff were polite and helpful. My order arrived when promised . The driver let me know when he would arrive and was very friendly and cheerful. I would recommend and certainly use the company again . Thank you”

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“Couldn’t be happier with the both the service and the product-will continue to use Marshall’s”

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Thank you for your kind words Patrick, we look forward to working with you going forward. Rich - Marshalls

Marshalls Plc is rated 4.5 based on 1,077 reviews