Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stow Construction we’re excellent from start to finish. The job was completed to a high standard and on time.”

Helpful Report

Hi Geoffrey, that's great to hear! They're one of our Marshalls accredited installers, and have a wealth of experience using our products. Enjoy your new space! Viki

“Products are excellent and the service was also excellent.”

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Thank you for the kind words Robert, we're so glad you were happy with the product and service.

“A product k will specify and promote without hesitation as an Architect.”

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Thank you so much!

“I ordered Weatherpoint 365 patio paving grout. Super product! Delivery was just a few days. I am very pleased. July 2022.”

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Great to hear you were so pleased Stephen! Thank you for leaving a review.

“Amazing looking bricks for our back garden patio. Really good quality bricks. Only down side is the delivery charge is a bit steep.”

Marshalls Plc 5 star review on 10th July 2022

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Thank you so much for the review, great to see the bricks in action. They look amazing!

“Marshall’s were very helpful and organised transport suitable for access down a single track road. So had a successful delivery on the day specified. Thanks”

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Thank you for the review Richard

“Quick delivery, good quality items, lots of information and helpful and communicative staff.”

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“Excellent web site, easy to order. Delivery timetable very good. Delivery driver very polite, helpful and accommodating. Professional set up overall.”

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“The podcasts are good”

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“Office staff were helpful and very pleasant when I phoned. Delivery driver was exceptionally good. I wasn’t on site at the time. My client commented on how polite and helpful the driver was. Really important to me that everyone who deals with my clients are courteous and respectful. That helps my business. Thank you”

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“Found Marshalls Web-site when looking for paving blocks for my front garden, ordered on-line with free delivery, came on the chosen delivery date. The driver was very helpful and placed them were asked. Just started using them, excellent product and looks stunning with the amount laid so-far. Would use again and reccommend.”

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“Easy ordering and payment....unsurprising. Confirmed delivery date . Efficient contractor delivery service with moffat mountie for 3 pallets ordered. All slabs in good order, unbroken. Diy'er now undertaking back aching process of laying the blighters !”

Marshalls Plc 5 star review on 7th July 2022

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“Easy to order, great price for a full pallet, smooth delivery, the product is perfect, thanks Martin”

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“Very good service”

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“I have been in contact with Marshall’s on a few occasions, the last two were to the sales team. My call was answered very quickly by a very pleasant lady called Hanna who dealt with my questions and order. I can honestly say that she could not have been more helpful.”

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“Excellent service from start to finish!”

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“Simon Roberts was extremely helpful. How wonderful it was to speak to a real live person who was ready to help with any concerns I had. Also, the delivery driver. It seems so rare these days to come across people that are prepared to help. I will certainly recommend Marshalls to everyone. Please make sure these people are thanked on my behalf. Area not finished yet but a photo will follow when finished!”

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“Very quick at replacing broken slabs”

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“Arrived on time and without damage and placed on my drive.”

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“Very happy with service and information provided throughout purchase. Paul the delivery driver was particularly pleasent and helpful. His attitude to what could have been a difficult drop was spot on and much appreciated”

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Marshalls Plc is rated 4.5 based on 1,077 reviews