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Marshalls Plc Reviews

4.5 Rating 1,076 Reviews
88 %
of reviewers recommend Marshalls Plc
4.5
Based on 1,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Marshalls Plc Reviews

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 5 star review on 18th February 2023
Josephina Wilson
Marshalls Plc 5 star review on 10th February 2023
Stuart Hendrich
Marshalls Plc 5 star review on 31st January 2023
Melvyn Offord
Marshalls Plc 5 star review on 29th September 2022
Anonymous
108
Anonymous
Anonymous  // 01/01/2019
Very friendly staff, but lots of number pushing to get to the right department. Easy ordering on line. Accurate date for delivery Only 2/300 slabs faulty Slabs great
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Very helpful , spot on with delivery & timing
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very happy, fast delivery and good price
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Delivery driver excellent rang day prior to delivery as we are not that easy to find, very polite & helpful
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Had two orders completed by Marshalls, one for stone walling and the other for coping and stone paving. All have been quality materials with no problems. Delivery date was agreed on order and was kept to on both occasions. No problems at all unloading materials by very sociable and safety-conscious delivery personnel. I recommend the company and will use them again.
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Marshall approved contractor, Harpenden Block Paving co Ltd, recently replaced our drive using 54m Drivesett Argent Block in Dark with a light inset border. Although we had a long wait between the quote and the work being completed due to workload we are very pleased with the result and would strongly recommend this company . We also have the peace of mind of 20 year product guarantee and 5 year guarantee for installation from Marshalls PLC
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Spoken to a very helpful lady this morning with regards to my Oder , superb service .
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Quality service from Marshalls. Had to amend the delivery few times due to weather affecting the project, customer service was brilliant. Everyone I spoke with was happy to help.
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helpful and pleasant delivery driver!
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Excellent communication and delivery driver was great
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The service I received from Marshalls was nothing short of fantastic. Simon Roberts from sales was extremely helpful and was able to cover all our requirements which was on an extremely tight deadline. Truly was an excellent service
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Great customer service and super fast delivery!
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Good product and delivered in a timely fashion. Different matter with the driver. Face like a gas mask and did nothing to facilitate unloading- just wanted it off his truck ASAP so he could go. Very bad impression. Pity.
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Hi Iain, We're glad the product and delivery were timely but apologise that our driver wasn't up to our usual standard. We hope that our next interaction is a better one. Many thanks for your feedback. Rich - Marshalls
Delivery on time thank you and a very helpful driver
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Third delivery of Croft stone walling, excellent product and delivered on time and with care.
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Vary good service. And delivery was on time. Thanks
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Great price, good service. Excellent delivery driver called before he arrived and text with slot. Put the pavers exactly where I wanted them. No complaints here. Thank you very much Marshalls. 👍🏻👍🏻👍🏻
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Great service, thanks Really pleased with the product, it was very reasonably priced and is of good quality. Will definitely use again and recommend to others.
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My order was delivered promptly and left exactly where asked with no fuss.
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Excellent customer service. Driver rang for directions, very polite and arrived shortly afterwards.
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Marshalls Plc is rated 4.5 based on 1,076 reviews