Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,077 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy to use web site. The team notified me of the delivery date and we agreed. Delivered on the agreed date and followed my delivery instructions to the letter. Perfect service and a quality product. Thank you”

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“Very good service and the refund due to me was also very prompt. Would definitely recommend.”

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“The ordering process was straightforward. I received a call one day before and on day of delivery from driver. He was professional, respectful of property and ensured everything was right before leaving. The whole experience was great. Very happy that I ordered from Marshall’s their products are top class”

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“Great product delivered quickly. Very helpful driver today.”

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“Delivered when requested and was able to track on line. Quality products.”

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“The Website was clear and ordering was easy. Good choice of delivery dates and very helpful driver.”

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“Very helpful and professional materials arrived in short space of time”

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“We ordered direct from Marshall’s and must say we were very pleased. The good were delivered on time and the delivery man was excellent, friendly and very helpful. I wouldn’t hesitate to order from them again. Thank you”

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“Easy website to negotiate and, very polite helpful staff.”

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“Excellent service”

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Afternoon David, Thank you for your feedback, Marshalls value all feedback, and glad you had a positive experience with us!

“I found dealing with Marshalls very straight forward”

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Good Afternoon Peter, Thank you for your review! Marshalls appreciate all feedback, as it helps us develop! Thank you Tia

“Always good customer service even for DIY'ers. Not always the cheapest but extremely good quality.”

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Afternoon Christopher, Thank you for your feed back, we appreciate your time and are glad you enjoy our products! Tia

“The assistant on the phone was extremely helpful the goods arrived exactly when she said they would and I am very pleased with them. I consider the service I received was excellent. Thank you very much .”

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Good Afternoon Brenda, Thank you for taking your time today on leaving us a review, We are pleased to hear you had a positive experience with us! Thank you, Tia

“Delivery driver very good service put the slabs where I wanted them. Basil Cheshire East”

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“Reason I bought this product is I know I’m going to get a quality product”

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“From the first contact to the delivery of my order, was great experience. With a great price, on time and friendly helpful staff. Thank you very much.”

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“what a fantastic service driver couldn't have been more helpful called with delivery time put my order right where i wanted it couldn't have been happier owww and drive looks great with marshalls blocks 😀 👍”