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Marshalls Plc Reviews

4.5 Rating 1,076 Reviews
88 %
of reviewers recommend Marshalls Plc
4.5
Based on 1,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Marshalls Plc Reviews

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 1 star review on 30th April 2024
Anonymous
Marshalls Plc 5 star review on 18th February 2023
Josephina Wilson
Marshalls Plc 5 star review on 10th February 2023
Stuart Hendrich
Marshalls Plc 5 star review on 31st January 2023
Melvyn Offord
Marshalls Plc 5 star review on 29th September 2022
Anonymous
108
Anonymous
Anonymous  // 01/01/2019
Good quality product, delivered on date agreed
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Thanks for taking the time to leave us a review, we're glad you had a positive experience, Viki
Easy to use website great products delivered straight to your door , can’t wait to buy again
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Thanks for the review Barry, we're really pleased you're so happy with the products, Viki
Excellect company. Very helpful staff and a superb range of products. Highly recommended.
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Thanks for your review, we're really glad you had a positive experience and would recommend us! Viki
I contacted Marshalls for a sample of the paviours I was interested in. These were sent and delivered within 3 days. I then proceeded to order the paviours. These were delivered with 10 days and on the agreed date and time. At all times I was dealt with professionally and friendly. This is how you run a business. Very impressed. Thank you for a smooth and easy interaction.
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Thank you very much for taking the time to leave us this review, we're really pleased to read this feedback and hope you enjoy your new space, Viki
I would just like to shout out a MASSIVE thank you to Lucy Mullen at Halifax branch...AMAZING lady. Ealt with my email with personal assurances and sorted it so I received my order early.
Marshalls Plc 5 star review on 13th August 2021
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Thanks very much for your review, we're glad Lucy was able to do this for you - we will make sure she sees this review! Viki
Excellent service from placing the order through to actual delivery
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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki
Delivery was very smooth. The delivery driver was timely and respectful upon arrival. A memorable experience all round!
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Thank you for your review Paul, we're really pleased to hear that you have had a positive experience from start to finish, Viki
An excellent service , delivered exactly on time at a fair price
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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki
Very well pleased with the product which was as described, arrived promptly within the quoted time slot well packaged. Communication with Marshalls excellent and delivery very obliging.
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Thank you for taking the time to leave us your review, we're really glad you're so pleased with the product and had a good experience buying from us, Viki
Quickly through on the phone, very helpful in providing me guidance on what I needed and then recommended using the online system to order which was equally as quick. Very competitive price and the delivery lead time was better than multiple merchants I had tried. All in all very pleased with the service.
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Thanks for taking the time to leave us this review, it's great to hear your positive feedback, Viki
Very pleased with the updates for the times for delivery. The delivery driver (Chris) did an excellent job in placing the 11 pallets!! on my driveway whilst avoiding my car and deaing with the lamppost. The pallets and products were packed well and I look forward to the mammouth task of getting the paving slabs to the back garden!
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Ordered my product on line which was easy and str am I by forward and gave a delivery date I requested , within a short period of time confirmation came back delivery due 6th August 2021 Good service definitely use Marshall’s again
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Excellent service placing order over phone
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Hello, I don't know if this is the right medium to give a review of one of your block paving installers. However I wanted to give credit where it's due. We have just had a new drive laid by Tim Brumpton of Central Drives Rugeley and wanted to let you know how very satisfied with both the standard of his work and his help and advice through out our deliberations. Excellent experience from start to finish, drive looks fantastic and has attracted praise from everyone both visitors and neighbours, very satisfying. I have no hesitation in recommending Tim whole heartedly and have already passed his details on. Yours faithfully Charles Murphy.
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We chose Arden Building Services of Milton Keynes. Nigel the owner/employee was diligent, professional and a perfectionist in all that work our patio entailed, including removing and disposing of the existing one. Nigel was hard working despite the difficulty in sourcing some materials and skips due to the Covid-90 restrictions. Complete satisfaction all round.
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Excellent service and response in very difficult times. Mathew who deal with my order was extra efficient, professional and friendly. All in all 10 out of 10 from me.
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Excellent service from start to finish. Best communication I’ve had after a purchase. Driver was excellent, great ambassador for the company.
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very happy with Marshalls paving stones Were delivered almost exactly when they said and the driver even managed to get the pallets into the garage Perfect
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Thank you for your review, it's great to hear about your experience and that our driver went the extra mile for you, Viki
I've recently had a few dealings with Marshalls ordering on line. I've found the service excellent. Great deliveries and kept well informed of my order progress.
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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki
Thanks for keeping me update with delivery times, I have to say the driver who dropped the drivesetts off was brilliant, we have a tight driveway off a narrow road which takes skill and perseverance to get up and round, fair play to him. Thank you.
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Thank you for your review Samuel, we're really pleased to hear you had a positive experience and that our driver was skillful in his maneuvers! Viki
Marshalls Plc is rated 4.5 based on 1,076 reviews