“I can't review this product as I still haven't had it delivered and although I have emailed customer service twice I have not had a response/resolution”
“Disgusting i am receiving messages to rate the products i ordered, which i have not received and no body is contacting me when i have contacted Mark hill and the Evri”
“There was an issue with delivery ( Hermes) but this was dealt with quickly and professionally by Mark Hill. Very happy with the service . This is a Christmas gift so I. Annoy review the product itself but I’m sure it will be great”
Hi Nicola
We are so sorry to hear this about Hermes. I don't think you have yet contacted us directly, please email store@markhill.co.uk and we would be happy to arrange a replacement for you.
Thanks
MARK HILL TEAM
Hi James
We are so sorry to hear this. It looks like from your tracking that Hermes are returning to sender. We are unsure why this would be but have issued a full refund for your order
Thanks
MARK HILL TEAM
“Best hairdryer I’ve ever had, I’ve always used Mark Hill products but this is hands down the fastest & hottest hairdryer, it’s perfect for my thick hair!”