“I had a problem getting my spray to work but the marvellous team at Mark Hills where fantastic, so after my first use I am really thrilled with the effect I got was just what I wanted so THANK YOU”
Hi Ahmed
As discussed with you via email, your order appears to have been returned to sender due to you not inputting your house number on your shipping address when you checked out. Unfortunately this was therefore unable to be delivered due to having incomplete address information. We emailed and asked for your correct full address and a replacement order is currently being shipped out to you.
Thanks
MARK HILL TEAM
“Very quick on line shopping for 18th birthday. Unfortunately i just missed out on the 342 offer as my daughter couldnt decide on handle colour. Dalmation won. Will use MHH again for other barrel types at a later date”
“This is only a few of the stuff I’ve purchased and I Absolutely love Mark Hill and all they offer as salon owner pick and mix bundles as well as their products are brilliant for both myself and my clients to achieve that professional look at home and as a bonus we get to see Thomas on our lockdown looks for any help and guidance any people may have.. definitely 10 out of 10 guys”
“I gave this product 3 stars because for the curling portion of the tool it works brilliantly. But for straightening I have to use my old straightener instead. It manages to straighten my hair if I'm going for the 'woken up after 2 days of straightened hair and the air is humid today' look.”
“"I places an order with yourslef online 3 weeks ago today and iam still yet to recive this. As 2 days asfer i placed my order i recived an email to say thay my deliver was in it way? But srill to this day iam awaiting my order. I did contact an email address to quiry to where my order is. To which i was told they were unable to track?and for me to check my local depot or post office to which iam unable to do as i have no tracking number? Only number i have is an order number to which i tried on the royal mail site and parcel force to which i was told by both it was unvalid. I still have not been told as to where my order is? I have been offerd a full refund to wich iam yet to recive. \nIam very dissapointed as i have many of your styling tools\/kits & products already. To which i have beeb using for many years. I will not be recomending this site as i feel like my orde and questions were not delt with correctly. If i could get a resnable answer to where my order is i would be very greatfull of this but the person i delt with did not have very good customer service skill and was unable to give me an answer as to where my order is."”
“"I attempted to purchase this as a gift before Christmas. I received an email telling me the order was received and would be sent to my address. When it didn't arrive I contacted the company and was told the order hadn't been processed. They made no attempt to contact me to tell me that there had been a problem with the order. I still don't know what the problem with the order was (despite asking for clarification). I have since tried to raise this as a complaint with the company but they are no longer responding to me. TERRIBLE customer service, which is a shame as apparently the product is good."”
“"Ordered a large order. No word after 10 days. No number to ring. Emailed them for them to tell me they had supply \/IT problems and couldn\u2019t complete order and would be cancelling it in me even though I didn\u2019t want this! Don\u2019t waste your time with this company. They don\u2019t have a clue about customer service and go buy better products elsewhere. Funny how they send me an email to review my non existent purchase! It just is laughable."”
“"hello , \nYou told me you hadn't received my order when i contacted you previously about this.\nI went to boots and purchased them there i am not going to be happy if you have taken payment after weeks of me been told you haven't received my order. I am at work now and cannot check my account so please come back to me to say what's happened here. I have had nothing but trouble from this company ??????"”
