Manor Financial Reviews

Name: Manor Financial
Address: Suite TSovereign HouseStockport Road, Cheadle
Rating: 4.89

4.9 Rating 751 Reviews

99 %

of reviewers recommend Manor Financial

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About Manor Financial:

Manor Financial are family run business, so we understand the importance of protecting your home and family above all else. We focus on finding you the best insurance policy tailored to your needs. We are one of the UK’s most trusted brokers for life insurance and funeral plans and have the experience and expertise you need to secure your tailor-made insurance policy.

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Phone:

0800 368 9671

Email:

info@manorfinancialadvice.co.uk

Location:

Suite TSovereign HouseStockport Road
Cheadle
SK8 2EA

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Manor Financial 5 star review on 13th November 2023

Eurita Katena

Manor Financial 5 star review on 9th November 2021

Gemma Gooding

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service”

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Posted 2 years ago

“really helpful , very knowledgeable , friendly and explained all .”

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Posted 2 years ago

“Very professional and clear objective. Chris was a star explaining and helping to choose the right package for me.”

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Posted 2 years ago

“Spoke with Chris who was a delight. Very professional and covered every aspect of my insurance clearly alleviating any worries or concerns I had. First class customer service.”

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Posted 2 years ago

“Chris was very friendly, helpful and informative. If the whole team has the same method of customer care as Chris then you don't need to go anywhere else. He had my needs at the forefront of his approach and I am very happy that the policy meets those needs”

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Posted 2 years ago

“Excellent service. Helped me with my income protection and life insurance needs.”

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Posted 2 years ago

“Cannot fault the service provided. My advisor Craig made sure he called at the times I requested and gave me everything in needed to know to make my decision. Quick, efficient and professional which I don’t often say about insurance companies! Thank you”

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Posted 2 years ago

“Unprofessional and very rude! I enquired on line for income protection insurance. I was not given an online quote and someone rang me immediately. I explained I was busy at work and I’m a father so don’t have time to be on the phone, hence I wanted a quick online quote. Some time went by before I received a mail asking some extra questions. I answered the questions and received a quote. I decided not to go with the quote, but I was constantly harassed via telephone and email. Finally I was left a very sour and unprofessional voicemail. I replied to one of their texts explaining my concern over this and I received this response from Chris: Thankyou for your contact Karl. There is never any obligation with the services we provide, however when you have asked us to take time out of our day and asked us to help you asses your protection needs using our knowledge and expertise of the Income Protection market, it would be common courtesy to provide our protection team with your feed back or a response. Your enquiry has been closed, please refrain for making enquiries if you have no intention of following them up. Regards, Manor Financial Basically if you ask for a quote they expect you to take out a policy and use pushy tactics in an attempt to force you to take a policy with them. Disgusting and unprofessional conduct from Chris at Manor financial!”

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Posted 2 years ago

Thank you for your feedback Karl. As stated in the contact you have received and copied into your review, there is never an obligation to take any product or policy through ourselves at Manor Financial. All we ever ask is that our clients provide us with their honest feedback so we can effectively manage their enquiry. Should they have a continued interest after receiving a quotation, we work around their busy schedules to book a telephone appointment. If they have no further interest, we close the enquiry down to stop additional outbound contact. In cases where clients ignore all efforts made by the protection team to gather feedback, we struggle to efficiently manage their expectations. The efforts and service provided by our industry-renowned sales team are far from unprofessional or rude. We pride ourselves on the highest levels of commitment, service and product knowledge as all previous reviews demonstrate. We can only apologise you did not feel you received the same service. We wish you all the best for the future, Manor Financial

Posted 2 years ago

“I found them very helpful , I have given someone their contact details since”

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Posted 2 years ago

“Craig was excellent, gave me exactly what I was looking for with quotes, no sales, no pushing, gave me time to consider my options before making my decision. Quick, easy, affordable and fast service!!”

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Posted 2 years ago

“Adviser Craig was excellent and very knowledgeable in guiding me through the best options for my cover with income protection. Happy with service and his knowledge of my particular job and risks it entails. First class service”

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Posted 2 years ago

“Graig was fantastic, genuine and extremely knowledgeable. He put me at ease . Highly recommended 👌”

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Posted 2 years ago

“Brilliant and helpful”

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Posted 2 years ago

“Nadeem was very polite and professional while discussing what policy would be best for me. Gave unbiased advice and explained everything clearly while going through the diffent options available to suit my needs and the application process. Fantastic service and would highly recommend to all”

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Posted 2 years ago

“Very polite and professional on the phone. Everything explained to me as we went through the application.”

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Posted 2 years ago

“Chris was very professional, did not pushed me to making decisions, took his time to explain and really offered unbiased advice. Strongly recommend, great customer service!”

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Posted 2 years ago

“Very impressed with Manor Financial for the way they explained the policy to me & for getting me a good deal. Very much appreciated.”

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Posted 2 years ago

“Chris from Manor Financial assisted me in getting income protection insurance. He was nothing but wonderful, during the initial call I was waiting for some test results so the protection couldn't be started, but Chris was brilliant, messaging me to check in and then 2 weeks later ringing with a follow up call. again I was still waiting for a scan so again couldn't complete the insurance. A few days later I had a missed call and text from Chris saying he had been speaking about my case to some insurance companies and they had agreed although I was waiting for a scan he found a company happy to provide insurance. After this text I called him and he spent nearly an hour going through and ensuring I was happy with my policy and quote. I could not recommend Manor enough and more so Chris, he is simply brilliant”

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Posted 2 years ago

“Chris helped me with my income protection policy. He was amazingly good in explaining everything and he was with a lot of patience to contact me a few times to complete the process.”

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Posted 2 years ago

“Chris was really helpful. He explained everything clearly, giving me the options I had available to meet my needs at this time. I appreciated his honesty and him not judging me for being one of life’s curvier women!!”

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Posted 2 years ago

Manor Financial is rated 4.9 based on 751 reviews