Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 715 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

Write Your review

Tell us how Manor House Fireplaces made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Manor House Fireplaces 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery good. Equipment looks and works OK but I do wonder about the durability of the clip on the tongs which because of the square section does not work very smoothly and I suspect may break?”

Helpful Report

Posted 9 years ago

“Very good service, prompt and efficient. The product is also very good!”

Helpful Report

Posted 9 years ago

“Excellent service from beginning to end. Old fashioned courtesy and helpfulness rarely seen these days. Particular thanks to Lesley and Elena....Stars! Mike & Wendy Travis”

Helpful Report

Posted 9 years ago

“The service from Manor house was friendly helpful and informative. Couple this, with very competitive pricing, the overall experience was outstanding. Thank you.”

Helpful Report

Posted 9 years ago

“Excellent service from begining to end Excellent display of fires in the shop the best displays we had seen Excellent online experience as well”

Helpful Report

Posted 9 years ago

“Delighted with service and product. Thank you very much.”

Helpful Report

Posted 10 years ago

“very good polite and helpful could not fault the service”

Helpful Report

Posted 10 years ago

“Initially we had to chase to confirm delivery but overall this was a very small issue. The fireplace arrived on the day we were advised it should and at the time we were advised of. The cardboard packaging was a little damaged though inside the box both the fireplace and surround were packed well and seemed undamaged (though we haven't yet been in a position to fully unpack them yet) We had shopped around to find the cheapest retailer of the product we wanted and Manor House seemed the cheapest as well as most professional. Would be happy to use them again.”

Helpful Report

Posted 10 years ago

“We had been searching for several weeks for a certain fire. Although Manor House showroom was not local to us, we paid them a visit. Their service and knowledge where excellent and i was genuinely surprised that the price was certainly cheaper than any of our local showrooms. I have rang them several times with questions and they have always been very obliging. Many thanks Manor House i certainly would recommend you to friends and family.”

Helpful Report

Posted 10 years ago

“Geat service nothing was too much trouble and happy to assit with all our questions. We looked at the fire we wanted on the Web but there is nothing like seeing it for real working and knowing you can make a purchase with confidence.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Having bought a gas stove and a wood burner from Manor House over the last year we have been very pleased with the prompt, efficient service, the level of knowledge & advice and the courtesy of all at shop. Will use Manor House again.”

Helpful Report

Posted 10 years ago

“Excellent customer service. Fast delivery and a great price. Would definitely use again.”

Helpful Report

Posted 10 years ago

“Fire Arrived within the week, was well packaged and communication was excellent from Manor House. The fire looks great too.”

Helpful Report

Posted 10 years ago

“I can't thank Manorhouse enough for all their help on the phone with the Contura 51l log burner. Their advice and customer service has been of the best I've seen in a long time! I will certainly recommend this company - thank you. Mrs Winstanley”

Helpful Report

Posted 10 years ago

“Very good and friendly service. However I did not recieve an email itemising what exactly I had ordered. So I had to ring to make sure. I shouldn't have had to do that.”

Helpful Report

Posted 10 years ago

“Very helpful staff with good customer service and prompt delivery.”

Helpful Report

Posted 10 years ago

“A fantastic place, brilliant service from browsing to installation.”

Helpful Report

Posted 10 years ago

“A good experience from the very beginning. The staff were knowledgeable and very helpful. The fitters pleasant and conscientious, taking great care to disrupt my home as little as possible. I would recommend them to anyone”

Helpful Report

Posted 10 years ago

“Excellent service from start to finish. I needed info regarding the installation of the electric fire i wanted to purchase and within minutes of speaking to ManorHouse I had an email with attachments showing me exactly what I needed to know. Delivery was speedy and timed to suit me. Price was also excellent. Would recommend this company to anyone.”

Helpful Report

Posted 10 years ago

Manor House Fireplaces is rated 4.9 based on 715 reviews