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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Cleworth
Valued Customer
“Dealing with Martin from Manor house was a pleasure, Nothing at all was an issue. Even went out of his way to update me on the delivery of the fireplace which was appreciated greatly. We choose the Burley Wakerly 12w and Martin gave us a great price within a few hours of enquiring. This fire is extremely powerful and you can feel the heat of it sat 6 metres away from it once its warmed up. our Lounge has voted ceilings and we were worried the warm air would sit too high up and encourage cold air down near the sofa however this is not the issue at all and we are extremely toasty! Thanks for great service and a excellent product. Ric”
Helpful Report
Posted 5 years ago
Brian Cole
Valued Customer
“Easy to order online and quick tracked delivery”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Elated with the finished product. Craig fitted the stove for us and was he was fantastic with the advice he gave and with the quality of installation. I aimed to lay flooring after and wanted a gap to slot the floor under the edge of the hearth and he sorted that perfectly. Staff very helpful in store. We got a quote and there was no pressure put on us to get the job done until we had finalised what we wanted.”
Helpful Report
Posted 5 years ago
Robertson
Valued Customer
“2 fireplaces installed in Dorridge. Excellent service.”
Manor House Fireplaces 5 star review on 25th October 2019
Helpful Report
Posted 5 years ago
Long
Valued Customer
“We have had two very different fireplaces. One was bespoke and unique and with a fire burning stove the other was more off the shelf with a gas fire. With both we have had amazing selection and service. Help with design with quality well fitted products. We wouldn't consider going anywhere else.”
Helpful Report
Posted 5 years ago
Linda Fowler
Verified Reviewer
“Update on previous review. We have had correspondence with Martin Donaldson of Manor House Fireplaces who has been most helpful in contacting the supplier for us and reporting back to us. The fault seems to have rectified itself (we took it off the bracket and put it back on) and at present the fire is working.”
Helpful Report
Posted 5 years ago
Margaret Devey
Valued Customer
“Very friendly and welcoming in the showroom.Nothing was too much trouble. ordered the fire on line and no charge for delivery. the fire came within a couple of days.First class,”
Helpful Report
Posted 5 years ago
Lucy French
Valued Customer
“Bargain price, delivered quickly, highly recommended...thank you.”
Helpful Report
Posted 5 years ago
Paxton
Valued Customer
“Very friendly and helpful in store, quick to survey and professional and flexible when arranging fitting. Very tidy job.”
Helpful Report
Posted 5 years ago
Clayton
Valued Customer
“The gentlemen who came to do the preparation and fitting were very pleasant and tidy a and clean workers. Everything was explained. We have tried out the woodburner but are looking forward to using it more often later in the year. Thank you all at Manor House. Julia and Richard Clayton”
Helpful Report
Posted 5 years ago
Tzirki
Valued Customer
“Great company, very trust worthy. You shouldn't go anywhere else”
Helpful Report
Posted 5 years ago
Cooper
Valued Customer
“We were very impressed by the excellent service given by all the staff we dealt with at Manor House Fireplaces. We would highly recommend them to our friends.”
Helpful Report
Posted 5 years ago
Holroyde
Valued Customer
“Excellent customer service from start to finish, can not fault them and would have no hesitation in recommending them. Show room staff were helpful, friendly and knowledgeable. The fitters where quick, efficient and tidy.”
Helpful Report
Posted 5 years ago
Smith
Valued Customer
“Martin Donaldson was very knowledgeable and kept me informed throughout the process and answered my many questions timorously and accurately. If he was unavailable he ensured that another member of staff would keep the enquiry going on my behalf. In fact i may even order a second fire based on this experience. 5* + Iain”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Excellent and knowledgeable staff”
Helpful Report
Posted 5 years ago
Reynolds
Valued Customer
“We needed a new gas fire. Manor House were highly professional throughout, especially in terms of relating their responses, advice and scheduling of activities to our specific needs - which developed progressively as the situation with our existing arrangements became clear.”
Helpful Report
Posted 5 years ago
Killian
Valued Customer
“This is one of the best companies I have ever dealt with. Very friendly staff and they go out of their way to be helpful. I was not present at the fitting of my fireplace and fire but have now seen it in my new apartment and am more than pleased. Would highly recommend.”
Helpful Report
Posted 5 years ago
Mr & Mrs Thomas
Valued Customer
“Staff was great, really helpful would recommend to anyone looking for a good fire for a good price.”
Helpful Report
Posted 5 years ago
Mr Ramswell
Valued Customer
“Found the service in the shop very good gave lots of advice, very knowledgeable on all the different types of log burners and dual burners, and what would be best me. And recommended a installer who did a very good job and again gave very advice on how to use log burner”
Manor House Fireplaces 5 star review on 29th May 2019
Helpful Report
Posted 5 years ago
Mr Wood
Valued Customer
“The only place to go for to get your choice of fire ! So knowledgeable...wish everyone was like this !”
Helpful Report
Posted 5 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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