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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Thomas
Valued Customer
“We were very pleased with the service we received when buying our electric fire, and all the helpful comments given to us, which assisted in us selecting the correct fire for our needs. Finding a fitter was a little bit of a problem but now fully operational. Thankyou.”
Helpful Report
Posted 4 years ago
Anonymous
Valued Customer
“All the staff were very helpful. Everything happened as planned. Manor House was recommended to me by word-of-mouth and I am very happy to recommend Manor House to any friends looking for fireplaces or stoves.”
Helpful Report
Posted 5 years ago
Glover
Valued Customer
“Very helpful, friendly staff. Fire arrived promptly.”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Beautiful realistic fire and excellent service and delivery from Manor House Fireplaces. Thank you”
Helpful Report
Posted 5 years ago
James
Valued Customer
“Helpful staff and a good display of fires. What more do you want!”
Helpful Report
Posted 5 years ago
Plunkett
Valued Customer
“Excellent customer service, delivery as promised in time for Christmas.”
Helpful Report
Posted 5 years ago
Thomas
Valued Customer
“They were very helpful when I went in store and took time to find the fireplace I was looking for .It had to be ordered but they said they would let me know the next day how long it would be ,sure enough they did and it was delivered within the week .That's what I call excellent service and they also gave me a reduced price so thank you Manor House I would highly recommend you . than what was in the brochure”
Helpful Report
Posted 5 years ago
Constantinou
Valued Customer
“Great customer service! Reliable, efficient and trustworthy would definitely recommend!”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Sales, installation and aftermarket service were all excellent. The minor glitch was dealt with promptly and without fuss.”
Helpful Report
Posted 5 years ago
Coe
Valued Customer
“excellent service arrived on time mimimal mess which they cleaned up. stove works really well. happy and warm, thank you”
Helpful Report
Posted 5 years ago
Warner
Valued Customer
“Every aspect of our order from choosing the fireplace and fire, taking out the old fireplace and installing the new one was handled with care, efficiency and careful attention. Staff very helpful and friendly- nothing was too much trouble. Thank you”
Helpful Report
Posted 5 years ago
Eborall
Valued Customer
“Work carried out according to schedule and in a professional manner. Fire looks great and works well”
Helpful Report
Posted 5 years ago
McGovern
Valued Customer
“Informative and professional throughout. High quality products and excellent service from advising, planning and surveying through to fitting”
Helpful Report
Posted 5 years ago
Seren
Valued Customer
“My electric fire arrived faulty. Manor House promptly arranged for Dimplex to call me immediately. Dimplex sent a replacement part 5 days later and the fire now works. Manor House were efficient and helpful. I said to them that to improve their customer service, it would have been nice if they could have set up the fire when it was delivered. It takes only 5 minutes but required careful reading of the instruction manual.”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Excellent service both in shop and delivery”
Helpful Report
Posted 5 years ago
Griesbach
Valued Customer
“Excellent, knowledgeable, friendly service.”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Perfect - made amazing difference to our living room.”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Bought an Evonics xavier from Manorhouse Fires - Kenilworth showroom. Showroom was well stocked with lots of different xavier makes in show. We greeted and were shown around with questions answered and given brochures on the fires we were particularly interested in. Good experience and also, because there was a delay in manufacturer delivering fire to the showroom, owner came and delivered the fire in person.”
Helpful Report
Posted 5 years ago
Gray
Valued Customer
“Were never notified of a delivery date as promised but otherwise good service”
Helpful Report
Posted 5 years ago
Moseley
Valued Customer
“Fantastic, extremely helpful and organised Would recommend this company.”
Helpful Report
Posted 5 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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