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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Mrs Kane
Valued Customer
“Team were easy to deal with, the Woodburner arrived when expected and the installer was very competent. The stove looks great and performs exactly as expected”
Helpful Report
Posted 2 years ago
Mrs Fairweather
Valued Customer
“Absolutely no complaints”
Helpful Report
Posted 2 years ago
Martin Dempster
Valued Customer
“Excellent to work with, from the intiail meeting through to installation. First class !!”
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“Very efficient service. Delighted”
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“The person I spoke to on the phone was informative and helpful.When I went to Manor House he was very personable and knowledgeable,demonstrating the two models I was interested in and answering my questions fully and clearly. My order was delivered within a few days and I would have no hesitation recommending them.”
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“Delighted with our new log burner. Service from Manor House Fireplaces was brilliant. Sales staff knowledgeable but not pushy. Installation team delivered a high quality finish along with training on how to get the best from our new burner. Thanks to all the team!”
Manor House Fireplaces 5 star review on 6th December 2022
Helpful Report
Posted 2 years ago
Cathy Barton
Valued Customer
“Great Company to buy from very helpful nothing is too much trouble great Customer service skills from Gary would definitely recommend. Kind Regards Cathy šŸ‘šŸ»šŸ‘šŸ»”
Helpful Report
Posted 2 years ago
Jan In Warwick 16.11.22
Verified Reviewer
“Last week I had a wood burner installed, that I purchased from Manor House fires, Kenilworth. Michael who sold it to me was very knowledgeable, helpful and efficient in arranging it's installation by John Garston and his great team. I can strongly recommend Manor House for great advice and service”
Helpful Report
Posted 2 years ago
Kevin Elliott
Valued Customer
“Exceptional Customer service and even better after sales service”
Helpful Report
Posted 2 years ago
Edward White
Valued Customer
“Very happy thank you. Very knowledgeable and sourced exactly what I needed with a very short lead time. Will definitely use Manor House Fireplaces again”
Helpful Report
Posted 2 years ago
Elaine James
Valued Customer
“Excellent service. Very knowledgeable. Friendly and professional.”
Helpful Report
Posted 2 years ago
Hegarty
Valued Customer
“You get what you pay for from start to finish:- - from first visit to the shop, nothing was too much trouble - initial meeting with Craig and Sean - for respecting my home and my wishes - for putting dust sheeting/mats down - to sweeping the chimneys and preparation, installation of fires and cleaning up afterwards. Thank you all for your expertise.”
Helpful Report
Posted 2 years ago
Holt
Valued Customer
“Excellent service from Manor House Fireplaces. Very pleased with my new fire and fireplace and prompt fitting on the day arranged.”
Helpful Report
Posted 2 years ago
Holloway
Valued Customer
“Was recommended to these Guys and spoke to Michael who helped me choose a fire and recommended a fitter. Fitter John was excellent. All now fitted and working well.”
Manor House Fireplaces 5 star review on 3rd October 2022
Helpful Report
Posted 2 years ago
Charlett
Valued Customer
“Staff helpful and promises kept.”
Helpful Report
Posted 2 years ago
Medlock
Valued Customer
“Good communication when dealing with staff at shop. Installation was carried out efficiently and to a high standard.”
Helpful Report
Posted 2 years ago
Button
Valued Customer
“Wonderful service. Iā€™m delighted with the result. Thanks :-)”
Helpful Report
Posted 2 years ago
Gill Harris
Valued Customer
“Great service from giving us a through overview of the stoves to the delivery of our chosen log burner, finally had it installed and very happy with it.”
Manor House Fireplaces 5 star review on 30th September 2022
Helpful Report
Posted 2 years ago
John King
Valued Customer
“Excellent service. Order received before expected delivery date. A slight issue in that an item was missing but this was sorted out quickly with a phone call. Would highly recommend Manor House Fireplaces.”
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“An excellent company with fantastic customer services. I cannot praise them highly enough. Many thanks”
Helpful Report
Posted 2 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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