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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Mr & Mrs Mander
Valued Customer
“Very good company to deal with explained things clearly and fire was delivered on the day we requested”
Helpful Report
Posted 8 years ago
Mrs Berry
Valued Customer
“Great customer servicw and updates about delivery”
Helpful Report
Posted 8 years ago
Lynn Kamm
Valued Customer
“Very helpful staff. Excellent fire which has been in use since delivery, looks great too”
Helpful Report
Posted 8 years ago
Francis Jacques
Valued Customer
“Excellent service from start to finish. Very helpfull on severall occasion on the telephone when I needed to check things out and obtain further information and updates, the log burner delivery was flawless, it arrived very weell packed and on time. Happy to recommend them”
Helpful Report
Posted 8 years ago
James
Valued Customer
“Very courteous and friendly service. Fire arrived on time. Excellent product. Really pleased with my fire. I had the remote control goo and this is the first one I have bought works really well. Shop highly recommended.”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“We were not sure what we needed, we only knew it needed to be modern and stylish to match our room design. Manor house explained to us the various products on the market, what the various standards and kite marks meant, including British regs on stove placement, the assistance was outstanding, they even managed to source us an amazing Stove at a fraction of the normal retail price, we will always go back there first. We bought the ACR Birchdale - really nice.”
Helpful Report
Posted 8 years ago
Mills
Valued Customer
“Friendly, helpful staff who were more than happy to explain various gas stove options, as well as, breaking down costs to match. Once ordered delivery took only one week compared to 4 weeks plus elsewhere. Really pleased with the before & after care from Manor House and will certainly recommend.”
Manor House Fireplaces 5 star review on 1st December 2016
Helpful Report
Posted 8 years ago
Nigel
Unverified Reviewer
“Excellent service from start to finish. Happy to recommend them”
Helpful Report
Posted 8 years ago
Lewis
Valued Customer
“Neat job made of rebuilding my fireplace and intalling my new gas fire.”
Helpful Report
Posted 8 years ago
Ring
Valued Customer
“Friendly, efficient and very informative.”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“Excellent Customer Service, Good Communications and competitive pricing... What more can you ask for?”
Manor House Fireplaces 5 star review on 30th November 2016
Helpful Report
Posted 8 years ago
Abbott
Valued Customer
“Very good communications and prompt delivery”
Helpful Report
Posted 8 years ago
Richard Buckley
Valued Customer
“Good service with a quality product”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“Martin has been extremely helpful”
Helpful Report
Posted 8 years ago
Jenkins
Valued Customer
“The fire was a great price. They were very helpful when we needed technical assistance and are altogether a very nice company to deal with.”
Helpful Report
Posted 8 years ago
Michael Knight
Valued Customer
“I have a log burner stone and I wanted a hoover for cleaning the stove out. The hoover I bought from this company does the job. I'm over the moon saves me a lot of work.”
Helpful Report
Posted 8 years ago
Dan Lake
Valued Customer
“Product was delivered quickly. Great communication from order placement, nice to have personal contact following order.”
Helpful Report
Posted 8 years ago
Ian D.
Valued Customer
“If using the effect only it continues to blow out cold air, cooling the room you have just heated. I am seated about 3 metres away and you can feel the draught on your legs.”
Helpful Report
Posted 8 years ago
Darren Abramson
Valued Customer
“Great service, needed refund due to stove out of stock and hassle free refund organised in a timely manner.”
Helpful Report
Posted 8 years ago
Robin
Valued Customer
“Good advice and service. Delivered on time.”
Helpful Report
Posted 8 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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