Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 739 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 fireplaces installed in Dorridge. Excellent service.”

Manor House Fireplaces 5 star review on 25th October 2019

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Posted 5 years ago

“We have had two very different fireplaces. One was bespoke and unique and with a fire burning stove the other was more off the shelf with a gas fire. With both we have had amazing selection and service. Help with design with quality well fitted products. We wouldn't consider going anywhere else.”

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Posted 5 years ago

“Update on previous review. We have had correspondence with Martin Donaldson of Manor House Fireplaces who has been most helpful in contacting the supplier for us and reporting back to us. The fault seems to have rectified itself (we took it off the bracket and put it back on) and at present the fire is working.”

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Posted 5 years ago

“Very friendly and welcoming in the showroom.Nothing was too much trouble. ordered the fire on line and no charge for delivery. the fire came within a couple of days.First class,”

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Posted 5 years ago

“Bargain price, delivered quickly, highly recommended...thank you.”

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Posted 5 years ago

“Very friendly and helpful in store, quick to survey and professional and flexible when arranging fitting. Very tidy job.”

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Posted 5 years ago

“The gentlemen who came to do the preparation and fitting were very pleasant and tidy a and clean workers. Everything was explained. We have tried out the woodburner but are looking forward to using it more often later in the year. Thank you all at Manor House. Julia and Richard Clayton”

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Posted 5 years ago

“Great company, very trust worthy. You shouldn't go anywhere else”

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Posted 5 years ago

“We were very impressed by the excellent service given by all the staff we dealt with at Manor House Fireplaces. We would highly recommend them to our friends.”

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Posted 5 years ago

“Excellent customer service from start to finish, can not fault them and would have no hesitation in recommending them. Show room staff were helpful, friendly and knowledgeable. The fitters where quick, efficient and tidy.”

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Posted 5 years ago

“Martin Donaldson was very knowledgeable and kept me informed throughout the process and answered my many questions timorously and accurately. If he was unavailable he ensured that another member of staff would keep the enquiry going on my behalf. In fact i may even order a second fire based on this experience. 5* + Iain”

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Posted 5 years ago

“Excellent and knowledgeable staff”

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Posted 5 years ago

“We needed a new gas fire. Manor House were highly professional throughout, especially in terms of relating their responses, advice and scheduling of activities to our specific needs - which developed progressively as the situation with our existing arrangements became clear.”

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Posted 5 years ago

“This is one of the best companies I have ever dealt with. Very friendly staff and they go out of their way to be helpful. I was not present at the fitting of my fireplace and fire but have now seen it in my new apartment and am more than pleased. Would highly recommend.”

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Posted 5 years ago

“Staff was great, really helpful would recommend to anyone looking for a good fire for a good price.”

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Posted 5 years ago

“Found the service in the shop very good gave lots of advice, very knowledgeable on all the different types of log burners and dual burners, and what would be best me. And recommended a installer who did a very good job and again gave very advice on how to use log burner”

Manor House Fireplaces 5 star review on 29th May 2019

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Posted 5 years ago

“The only place to go for to get your choice of fire ! So knowledgeable...wish everyone was like this !”

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Posted 5 years ago

“The service from Manor House Fireplaces was without fault and I would certainly use them again. Unfortunately, the item purchased - an ashcan vacuum - blew out all the ash immediately it had sucked it up and therefore had to be returned.”

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Posted 5 years ago

“2 great fitters, tidy & clean workers & very pleasant.Very pleased with everything! Fire works a treat!”

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(Hampton Magna) - Posted 5 years ago

“Helpful, honest advice - really pleased with our woodburner!”

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(12703) - Posted 5 years ago

Manor House Fireplaces is rated 4.9 based on 739 reviews