Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 739 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very courteous and friendly service. Fire arrived on time. Excellent product. Really pleased with my fire. I had the remote control goo and this is the first one I have bought works really well. Shop highly recommended.”

Helpful Report

Posted 8 years ago

“We were not sure what we needed, we only knew it needed to be modern and stylish to match our room design. Manor house explained to us the various products on the market, what the various standards and kite marks meant, including British regs on stove placement, the assistance was outstanding, they even managed to source us an amazing Stove at a fraction of the normal retail price, we will always go back there first. We bought the ACR Birchdale - really nice.”

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Posted 8 years ago

“Friendly, helpful staff who were more than happy to explain various gas stove options, as well as, breaking down costs to match. Once ordered delivery took only one week compared to 4 weeks plus elsewhere. Really pleased with the before & after care from Manor House and will certainly recommend.”

Manor House Fireplaces 5 star review on 1st December 2016

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Posted 8 years ago

“Excellent service from start to finish. Happy to recommend them”

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Posted 8 years ago

“Neat job made of rebuilding my fireplace and intalling my new gas fire.”

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Posted 8 years ago

“Friendly, efficient and very informative.”

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Posted 8 years ago

“Excellent Customer Service, Good Communications and competitive pricing... What more can you ask for?”

Manor House Fireplaces 5 star review on 30th November 2016

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Posted 8 years ago

“Very good communications and prompt delivery”

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Posted 8 years ago

“Good service with a quality product”

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Posted 8 years ago

“Martin has been extremely helpful”

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Posted 8 years ago

“The fire was a great price. They were very helpful when we needed technical assistance and are altogether a very nice company to deal with.”

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Posted 8 years ago

“I have a log burner stone and I wanted a hoover for cleaning the stove out. The hoover I bought from this company does the job. I'm over the moon saves me a lot of work.”

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Posted 8 years ago

“Product was delivered quickly. Great communication from order placement, nice to have personal contact following order.”

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Posted 8 years ago

“If using the effect only it continues to blow out cold air, cooling the room you have just heated. I am seated about 3 metres away and you can feel the draught on your legs.”

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Posted 8 years ago

“Great service, needed refund due to stove out of stock and hassle free refund organised in a timely manner.”

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Posted 8 years ago

“Good advice and service. Delivered on time.”

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Posted 8 years ago

“The telephone service I received was first class the price excellent and the the fire was delivered on time. Two further calls for after sales advice were excellent. I have recommended your company to several of my friends. Thanks for a first class service. T. Brown Cambridgshire”

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(10950) - Posted 8 years ago

“Easy to deal with and do what they say they will - no pressure - polite, friendly and helpful. Delivery was quick as well! If I ever have any further need they are top of the list!”

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(10948) - Posted 8 years ago

“All done before winter! Fitters arrived on time and gave good instructions. Showroom staff very helpful without being pushy.”

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(1095) - Posted 8 years ago

“Efficient, professional and friendly.”

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(10920) - Posted 8 years ago

Manor House Fireplaces is rated 4.9 based on 739 reviews