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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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excellent service provided....from the ordering process and delivery. the fire looks great.. would recommend both fire and provider
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Posted 6 years ago
Made my order over the phone. Very polite and helpful. Best price I could find for the Jetmaster 16i Stove by far.
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Posted 6 years ago
Excellent advice and service. Helped us select the right replacement woodburner (Burley Brampton) for our home.
Manor House Fireplaces 5 star review on 16th July 2018
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Posted 6 years ago
We are delighted with our new fireplace. From the very first visit to the showroom, to the expertly fitted product, we have been impressed with Manor House. The advice, knowledge and craftsmanship have all be exemplary and the fireplace is everything we had hoped for. Thank you.
Manor House Fireplaces 5 star review on 16th July 2018
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Posted 6 years ago
Excellent communication, knowledgable staff and good price.
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Posted 6 years ago
Great price on our new wood burner delivery was fast very happy overall
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Posted 6 years ago
Easy and true to picture arrived on time
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Posted 6 years ago
Excellent service, friendly staff Helpful after sales service
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(12144) - Posted 6 years ago
When we visited the showroom we were made very welcome and given a comprehensive tour of the options. The staff are very knowledgeable.
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(12195) - Posted 6 years ago
Order placed easily over the phone and dealt with very efficiently and promptly. Delivery date advised by carrier and adhered to. 5/5 for efficient service.
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(12169) - Posted 6 years ago
We were so impressed by the service we received - a confirmed date for installation, kept to the time arranged. Efficient and experienced staff who covered out wood floor with rugs to protect the surface. Beautiful fire surround and stove, just as it appears in the brochure. we are very happy customers!
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Posted 6 years ago
Everyone at Manor House were very approachable, knowledgeable, and enabled me to buy the right fire for my needs. Service was efficient and they ensured that the fire was perfect before sending out to me. Installation of the fire was fairly straight forward but the queries that my fitter had were dealt with over the phone and this too was efficient, professional and effective. Would definitely use Manor House for all future purchases.
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Posted 6 years ago
They are very informative . They gave us the information required, when choosing a fire. The ordered fire then came in a day earlier than expected, which we then collected. Very good people to deal with.
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Posted 6 years ago
Martin who I spoke with was very informative and helpful. The service was amazing and received the fire place earlier than expected. I absolutely love it and although my room is not finished yet, it looks beautiful. Thank you Manir House
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Posted 6 years ago
Personal service and attention. Fast delivery time and excellent selection
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Posted 6 years ago
it is amazing the money you save and the quality is to a high standard IM very happy with the fire I had and would recommend to anyone
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Posted 6 years ago
Great people who do what they say they are going to do
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Posted 6 years ago
Ordering was straightforward. Our stove was due to be delivered during the spell of bad weather and we were kept updated as to rescheduling delivery. Lesley and colleagues extremely helpful over the phone. Now the stove has been fitted we couldnt love it more!
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Posted 6 years ago
Good price, and prompt service
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Posted 6 years ago
We were pleased with the knowledge and experience when assisting us with the purchase of our log burner
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Posted 6 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews