Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 715 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly staff Helpful after sales service”

Helpful Report

(12144) - Posted 6 years ago

“When we visited the showroom we were made very welcome and given a comprehensive tour of the options. The staff are very knowledgeable.”

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(12195) - Posted 6 years ago

“Order placed easily over the phone and dealt with very efficiently and promptly. Delivery date advised by carrier and adhered to. 5/5 for efficient service.”

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(12169) - Posted 6 years ago

“We were so impressed by the service we received - a confirmed date for installation, kept to the time arranged. Efficient and experienced staff who covered out wood floor with rugs to protect the surface. Beautiful fire surround and stove, just as it appears in the brochure. we are very happy customers!”

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Posted 6 years ago

“Everyone at Manor House were very approachable, knowledgeable, and enabled me to buy the right fire for my needs. Service was efficient and they ensured that the fire was perfect before sending out to me. Installation of the fire was fairly straight forward but the queries that my fitter had were dealt with over the phone and this too was efficient, professional and effective. Would definitely use Manor House for all future purchases.”

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Posted 6 years ago

“They are very informative . They gave us the information required, when choosing a fire. The ordered fire then came in a day earlier than expected, which we then collected. Very good people to deal with.”

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Posted 6 years ago

“Martin who I spoke with was very informative and helpful. The service was amazing and received the fire place earlier than expected. I absolutely love it and although my room is not finished yet, it looks beautiful. Thank you Manir House”

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Posted 6 years ago

“Personal service and attention. Fast delivery time and excellent selection”

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Posted 6 years ago

“it is amazing the money you save and the quality is to a high standard IM very happy with the fire I had and would recommend to anyone”

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Posted 6 years ago

“Great people who do what they say they are going to do”

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Posted 6 years ago

“Ordering was straightforward. Our stove was due to be delivered during the spell of bad weather and we were kept updated as to rescheduling delivery. Lesley and colleagues extremely helpful over the phone. Now the stove has been fitted we couldnt love it more!”

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Posted 6 years ago

“Good price, and prompt service”

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Posted 6 years ago

“We were pleased with the knowledge and experience when assisting us with the purchase of our log burner”

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Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

“Manorhouse were fantastic! I must have asked them a dozen questions when trying to choose my fire and they always came back with friendly helpful advice and on top of that they were the best price I could find. They made buying from them so easy so I would defiantly recommend them. Paul from Eastbourne.”

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Posted 6 years ago

“Great bunch, always helpful.”

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Posted 6 years ago

“Excellent service and attention. From my first enquiry to delivery of my gas fire I was well advised and kept informed. It is unusual for a company to do exactly what they say they will do and when!”

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Posted 6 years ago

“Excellent service! Every question I asked they knew the answer ! And I asked a lot of questions !!”

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Posted 6 years ago

“Hello we live in France from the very first phone conversation everything went smoothly we would use you again. Regards Trevor skilton.”

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Posted 6 years ago

“Ordering was easy. Arrived on time. Great quality and price would use again”

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Posted 6 years ago

Manor House Fireplaces is rated 4.9 based on 715 reviews