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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Trustcott
Valued Customer
“We had already chosen the stove we wanted when we visited the showroom. The staff were all very friendly and knowledgable. We were kept up to date with our order and it arrived as arranged. Would recommend Manor House.”
Helpful Report
Posted 9 years ago
Hughes
Valued Customer
“I would buy of this company again ,they were the cheapest company and the staff was very helpful”
Helpful Report
Posted 9 years ago
Hall
Valued Customer
“I have bought two fires from Manor House over the last few months (a free standing wood burner and a 'hole in the wall' gas fire) and am absolutely delighted with them both. The service I received from Manor was amazing at all levels and on all occasions - from initial enquires / site survey through the choosing and refining options, to the installation and follow up advice. There doesn't seem to be anything they don't know about fires and seem to be able to source anything and everything and then tailor slips / hearths etc. to your exact requirements. I think the thing which sets them apart though is their approach to safety; I had been to two other fire shops who seemed prepared to sell me anything (the fact that it could set my house alight was not mentioned!) but at Manor House they considered this as well and have safely and efficiently installed both fires taking care with my other fixtures and fittings as they did so. I am really really pleased with everything; buying a fire is such a big investment and quite difficult at times (if you don't have a chimney) but one which I am so happy I made as they have become the 'heart' of our home on winter evenings; they really DO bring everyone together! Thank you.”
Helpful Report
Posted 9 years ago
Russell
Valued Customer
“Great choice...excellent service and price”
Helpful Report
Posted 9 years ago
Dunsmore
Valued Customer
“Best price I could find on the internet. Delivery was arranged to suit our fitters schedule. Contact with the company was pleasant and efficient. Altogether first class.”
Helpful Report
Posted 9 years ago
Way
Valued Customer
“Both the man who came to survey the job and the fitter were extremely helpful and friendly. The fitter was very tidy (dust sheet everywhere) and we are very pleased with the new fire and the whole experience.”
Helpful Report
Posted 9 years ago
McGrane
Valued Customer
“Very helpful service. Quick delivery. Great quality stove at a very competitive price.”
Helpful Report
Posted 9 years ago
McClaughrey
Valued Customer
“Highly recommended. We bought a stove and beam for our new place. Along with asking lots of questions. The guys there were incredibly friendly and knowledgable, and let us get the look we were after. The stove arrived promptly. Would totally use them again. - Rich”
Helpful Report
Posted 9 years ago
Disley
Valued Customer
“Great customer service.”
Helpful Report
Posted 9 years ago
Matthews
Valued Customer
“Bought 2 stoves, got excellent customer service, price and delivery. Very happy, will be recommending to those looking for a stove!”
Helpful Report
Posted 9 years ago
Howse
Valued Customer
“Very helpful staff. Product arrived well packaged. Would recommend to anyone looking to purchase a wood burner.”
Helpful Report
Posted 9 years ago
Jackson
Valued Customer
“Not only quoted a very competative price but showed understanding of my requirements and provided the product that suited.”
Helpful Report
Posted 9 years ago
ANDREW DAVIES
Valued Customer
“Ordering was easy and secure, delivery was exceptional way ahead of expectation, Top marks would have no hesitation recommending Manor House to anyone, Fire purchased looked better than on website, just the job.”
Helpful Report
Posted 9 years ago
Denis Venn
Valued Customer
“great service from beginjng to end.would use them again,no problems”
Helpful Report
Posted 9 years ago
Nigel Johnson
Valued Customer
“The fire ordered took almost two weeks to be deivered and communication was poor as I had to call after a week to see when the fire was going to be delivered. Very happy with the fire itself though.”
Helpful Report
Posted 9 years ago
Heather Miller
Valued Customer
“Ordering on the Internet was so easy. I was kept well informed of how my fire would be delivered and was even asked when would I like it delivered. All in all a pleasant experience.”
Helpful Report
Posted 9 years ago
Madeline Booth
Valued Customer
“I was very pleased with the coal magic. What a difference. Also the firm e-mailed me to let me know what day it would be delivered and it was. Terrific service.”
Helpful Report
Posted 9 years ago
Pam Hughes
Valued Customer
“Ordered an wall mounted electric fire for our new conservatory. Manor House were first class at keeping us informed by phone of the whereabouts they were with our order, and the fire was delivered on a day of our choosing.”
Helpful Report
Posted 9 years ago
Susan Paul
Valued Customer
“Communication was excellent from the moment they confirmed the order, through to delivery. Very professional. Would highly recommend.”
Helpful Report
Posted 9 years ago
GAIL SHAW
Valued Customer
“Excellent service - we had good communications from the company to arrange a convenient & prompt delivery date. The electric fire was delivered on time, it was well packaged & we were extremely pleased with it. I can definitely recommend this company & would not hesitate to deal with them again. Thank you so much!”
Helpful Report
Posted 9 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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