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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Hall
Valued Customer
“Great advice & excellent service.”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“We have bought fires successfully from Manor House before so we were happy to give them our repeat business.”
Helpful Report
Posted 5 years ago
Watts
Valued Customer
“Staff wanting to please they recommend fires to suite your price. Demonstrate each fire giving you confidence that you have chosen the right fire. It was a pleasure doing business with them.”
Helpful Report
Posted 5 years ago
WESTON
Valued Customer
“Great service from start to finish. The installer was very professional and knowledgable. Would highly recommend and our fireplace looks amazing !”
Helpful Report
Posted 5 years ago
BAKER
Valued Customer
“We're very pleased that we chose Manor House to fit a new fire and to construct a new fireplace around it. From their excellent, courteous advice in the showroom to the friendly and most efficient fitting work carried out at home, we found them to be completely reliable and would happily deal with them again.”
Helpful Report
Posted 5 years ago
WHALLEY
Valued Customer
“Could not recommend highly enough. 1. Great range and knowledge of fireplace options / surrounds 2. Expertise - can feel confident that they know what they are doing and that your fire will be safe 3. Responsive and have great customer service without exception across the whole team 4. Conscientious with the fit - looking after our floors and checking in regularly at each stage - as well as clearing up fully and talking us through how to use the fire afterwards. Love our new fire so thank you Manor House Fireplaces!”
Manor House Fireplaces 5 star review on 14th February 2019
Helpful Report
Posted 5 years ago
JACKSON
Valued Customer
“We now have a lovely stylish wood burner thanks to Manor House Fireplaces. We were looked after very well during our visit to the showroom and the staff were very knowledgeable and friendly. We arranged a survey and this was carried out quickly. The quote we received was very competitive and we booked our fire for installation towards the end of January 2019. I was delighted to receive a phone call from Manor House in early January offering me an earlier installation date. It all went very smoothly and the fire looks great. We had a new hearth and beam as well. All was fitted very carefully and the surrounding plaster was made good. Very pleased with this very professional company.”
Helpful Report
Posted 5 years ago
Freeman
Valued Customer
“Excellent service and a great product, would reccommend ...”
Helpful Report
Posted 5 years ago
Anonymous
Valued Customer
“Fantastic Service . Great staff . Showroom is the best I’ve seen. I am so pleased with my purchase. Best fire ever”
Helpful Report
Posted 5 years ago
Mrs Helen Hoggarth
Valued Customer
“Manor House has an extensive showroom and very helpful staff, who then did a site survey to ensure the fireplace I had chosen was suitable for the location. Mine had to be "tailor-made" which they organised without fuss. The fitter did an excellent job. The new fireplace has transformed the room. I would thoroughly recommend Manor House Fireplaces if you are thinking of changing your fireplace.”
Helpful Report
Posted 5 years ago
Trevor Curtis
Valued Customer
“Excellent customer service. The Manager called to advise the consignment delivery schedule and all went according to plan. Highly recommended company.”
Helpful Report
Posted 5 years ago
The Wood Burner Companey
Valued Customer
“We always use Manorhouse fireplaces when buying Contura stoves great service and genuinely good team to deal with.”
Helpful Report
Posted 5 years ago
Parsons
Valued Customer
“Manor House Fireplaces provided an excellent service when I had my old gas fire replaced by a more modern appliance. Staff were helpful and well informed when I selected the appropriate model. Installation was undertaken by skilled (punctual) staff who really knew the job. Overall, very impressed by the service I received. Would highly recommend.”
Helpful Report
Posted 5 years ago
Mr Wilkins
Valued Customer
“Excellent service from placing the order to having the product carried to my car. The team were most knowledgeable and helpful throughout - thsnk you!”
Helpful Report
Posted 5 years ago
Mr McNaney
Valued Customer
“I was very happy with the service manor house provided. They were excellent in going through the different options available and even recommended a builder for install who also did a fantastic job. I would recommend to anyone who is looking for a stove to visit this company before any other. Very happy with the final result!”
Helpful Report
Posted 5 years ago
O
Valued Customer
“From start to completion, Manor House were courteous, competent and utterly professional You feel as if you are dealing with one great big family, from showroom staff to fitters Recommend without hesitation”
Helpful Report
Posted 5 years ago
Gairdner
Valued Customer
“I am very pleased with my new gas fire and surround. They were very helpful in the shop in helping me make my choice. The installer was very helpful in discussing the installation and did an excellent job. I would thoroughly recommend them.”
Helpful Report
Posted 6 years ago
Mr Blackbrough
Valued Customer
“The face to face advice was excellent in helping us replacing our 20 year old gas room heater”
Helpful Report
Posted 6 years ago
STEPHEN EVANS
Valued Customer
“Good communications , delivered on schedule, product as described”
Helpful Report
Posted 6 years ago
MacDonald
Valued Customer
“Excellent product installed by a truly professional craftsman.”
Helpful Report
Posted 6 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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