Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 732 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

Write Your review

Tell us how Manor House Fireplaces made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Manor House Fireplaces 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my new electric fire. Gary did a brilliant job fitting the fire and left everything neat and tidy. Many thanks to Manor House Fireplaces.🌟”

Helpful Report

Posted 4 months ago

“Gas engineer and electrician were excellent efficient friendly and spotless first class workman ship.”

Helpful Report

Posted 4 months ago

“First class service from initial enquiry through to fireplace and stove fit and finish. The attention to detail by James in the showroom was very much appreciated and all the team have taken care and consideration with our installation. Craig and Sean (fitter/sweep) were excellent, efficient, clean and tidy. Delighted with the end result, ready for many winters!”

Helpful Report

Posted 4 months ago

“Excellent service and advice. Elena was very attentive to our needs.”

Helpful Report

Posted 5 months ago

“1st class service, great price, love the fire, time of delivery exactly as requested. Thank you”

Helpful Report

Posted 5 months ago

“We are delighted with our new surround and fire. Manor House have a good selection and their sales advisor really helped us to choose the right one for us. The site visit was extremely useful and resulted in a problem free installation thereafter. We found the team at Manor House to be knowledgeable, thorough and courteous.”

Manor House Fireplaces 5 star review on 8th September 2024

Helpful Report

Posted 5 months ago

“Fantasic customer service, great communcation and easy to deal with staff who offered great advice and help on the electric fire we chose.”

Helpful Report

Posted 6 months ago

“From start to finish the service has been excellent, from initially going in the shop, lots of knowledge and advice, then ordering and arranging fitting which was much quicker than I expected. Then on the day of fitting very tidy, friendly and efficient. Very satisfied with the whole experience.”

Helpful Report

Posted 7 months ago

“Excellent customer service from the moment you walk through the door in the showroom until the moment the fitters leave the house. Very thorough on explaining options and being told exactly what will happen when they come to fit the fire. Good selection to look at in showroom and catalogues available as a guide. Fitters very friendly and tidy. Highly recommend.”

Helpful Report

Posted 7 months ago

“From start to finish a seamless process professionally completed.”

Helpful Report

Posted 7 months ago

“Good range of fireplaces in a nice town with Kenilworth Castle near by. A very enjoyable day out.”

Helpful Report

Posted 8 months ago

“Staff very knowledgeable and friendly, nothing too much trouble would definitely recommend.”

Manor House Fireplaces 5 star review on 21st May 2024

Helpful Report

Posted 9 months ago

“Came across these guys by accident , we had been looking to replace our fireplace and fire for some months without finding the right solution . The service from our initial enquiry was very good and every detail was fully explained and discussed with us, particularly as they had to modify the fireplace to ensure the fire could fit our cavity. Delivery and installation was on time and the installation team were very efficient and tidy , again explaining to us the details of the installation. There was one issue found with the flue ( manufacturing fault) which delayed things until the new flue arrived but we were updated regularly. excellent service and installation , we are very pleased and would certainly recommend”

Helpful Report

Posted 9 months ago

“Great experience from start to finish”

Helpful Report

Posted 9 months ago

“Very pleased with our new fire. The installation was carried out by your electrician in a most efficient manner,very cleanly and without damage to our decor”

Helpful Report

Posted 10 months ago

“Communication timing spot on Workmanship first class debris cleared and left in a clean condition”

Helpful Report

Posted 10 months ago

“Easy to place my order with friendly efficient staff. Prompt estimate issued and fitted very quickly. Highly recommended.”

Helpful Report

Posted 10 months ago

“Really friendly, helpful service. Provided a free survey to ensure we could chose the correct fire.”

Helpful Report

Posted 10 months ago

“Excellent service and support from start to finish from very knowledgeable staff. Nothing was too much trouble, questions were promptly answered and the installers were experienced, knew their trade and did an excellent job. All in all we are very satisfied customers, thank you.”

Helpful Report

Posted 10 months ago

“I have to say we are delighted with our new stove, it has transformed our house. John did a wonderful job installing it and ensuring it was exactly where and how we wanted it. Brilliant job, well done, on time with minimal mess.”

Manor House Fireplaces 5 star review on 26th March 2024

Helpful Report

Posted 10 months ago

Manor House Fireplaces is rated 4.9 based on 732 reviews