Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 722 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of fireplaces in a nice town with Kenilworth Castle near by. A very enjoyable day out.”

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Posted 6 months ago

“Staff very knowledgeable and friendly, nothing too much trouble would definitely recommend.”

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Posted 7 months ago

“Came across these guys by accident , we had been looking to replace our fireplace and fire for some months without finding the right solution . The service from our initial enquiry was very good and every detail was fully explained and discussed with us, particularly as they had to modify the fireplace to ensure the fire could fit our cavity. Delivery and installation was on time and the installation team were very efficient and tidy , again explaining to us the details of the installation. There was one issue found with the flue ( manufacturing fault) which delayed things until the new flue arrived but we were updated regularly. excellent service and installation , we are very pleased and would certainly recommend”

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Posted 7 months ago

“Great experience from start to finish”

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Posted 7 months ago

“Very pleased with our new fire. The installation was carried out by your electrician in a most efficient manner,very cleanly and without damage to our decor”

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Posted 8 months ago

“Communication timing spot on Workmanship first class debris cleared and left in a clean condition”

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Posted 8 months ago

“Easy to place my order with friendly efficient staff. Prompt estimate issued and fitted very quickly. Highly recommended.”

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Posted 8 months ago

“Really friendly, helpful service. Provided a free survey to ensure we could chose the correct fire.”

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Posted 8 months ago

“Excellent service and support from start to finish from very knowledgeable staff. Nothing was too much trouble, questions were promptly answered and the installers were experienced, knew their trade and did an excellent job. All in all we are very satisfied customers, thank you.”

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Posted 8 months ago

“I have to say we are delighted with our new stove, it has transformed our house. John did a wonderful job installing it and ensuring it was exactly where and how we wanted it. Brilliant job, well done, on time with minimal mess.”

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Posted 8 months ago

“Manor house were helpful when we visited showroom and responded promptly when we asked questions via email. Delivery was as promised and they were flexbile when we needed to change the delivery address. Whole process was excellent, would highly recommend.”

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Posted 8 months ago

“The staff at Manor were very helpful with the type & capacity of the log burner & John the fitter installed the flue over a number of visits as our build progressed & we benefited from his experience as to the type of chimney breast & hearth we went for.”

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Posted 9 months ago

“Excellent service from start to finish. Warm reception at the showroom with a really good selection of stoves to look at and fantastic advice from Michael. Installation was exactly as described and went really smoothly to give us a beautiful stove and fireplace fitted to a very high standard. Loving the warm toasty feeling only a real fire gives.”

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Posted 9 months ago

“Very pleased with the customer service, fitting and our new fire and fireplace.”

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Posted 9 months ago

“Can highly recommend Manor House Fireplaces. The whole team were friendly and efficient. Everything was delivered on time and Tom,the fitter did a really excellent job, A true and trusted team. You won't go wrong with this company.”

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Posted 9 months ago

“Efficient, knowledgeable, turned up when booked, all staff obviously well trained and pleasant.”

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Posted 10 months ago

“Superb friendly and helpful service. They could not have done more to provide a wonderful product. The installation ran into a few issues but, nothing this amazing team could not overcome. They went above and beyond to ensure my fire and fireplace was installed. Such professionals.”

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Posted 10 months ago

“Gary came and measured up several weeks before the installation. He returned and arranged for the chimney to be swept. The Installation was finished within the morning. He then ensured we knew how to use the fire safety, leaving everything tidy and cleaned up. One problem though later was the time its took to register the guarantee for the fire with Domestic and General Insurance, being passed to four different people and taking over thirty minutes.”

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Posted 10 months ago

“Great customer service and advice. Kept to agree delivery and fitting date and kept me informed throughout Always easy to contact person dealing with my order Very satisfied and would definitely recommend to others”

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Posted 10 months ago

“The whole process was an easy one, I knew what I wanted in terms of products, bought a number of burners off them and they kept me updated as to the process and when I can expect them. The team were professional and courteous and assisted in getting them inside for me. Would have no hesitattion on buying off them again.”

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Posted 10 months ago

Manor House Fireplaces is rated 4.9 based on 722 reviews