Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 715 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After initial problems (fire arrived shattered) Manor House were quick to resolve the problem by arranging for the fire to be picked up and organised a replacement straight away. Mark at Manor House also rang to check that the replacement had arrived safely. Overall customer service helpful and very good. Would recommend and use this company again.”

Helpful Report

Posted 10 years ago

“Mark was very efficient and accurate with his timing the stove turned up on time. We would definitely recommend you to our friends. The only thing that let you down was the currier service with the grille but you did your best to get them moving (not your fault but the curriers). You did all you could. Many thanks Pauline & David Cole”

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Posted 10 years ago

“Excellent Service received, very friendly and helpful staff. Excellent product and quick delivery”

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Posted 10 years ago

“FIRST CLASS EXCELLENT SERVICE WELL DONE .”

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Posted 10 years ago

“Ordered a Stockton medium gas stove. It was very far away but I was given a great local contact for installation. Arrived on time, even though we switched our order midway. Really good purchase......many thanks.”

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Posted 10 years ago

“The manor house experience was excellent from start to finish. Staff were helpful, informative and polite in the shop, to the fitters who were on time, clean and tidy and again polite. Would recommend to anyone wishing to purchase a fire and surround.”

Helpful Report

Posted 10 years ago

“We are so pleased with our new fire. We originally thought about a wood burner but changed our minds and went for a gas version - can be turned off when right temperature is reached! Manor House were excellent. Michael in the showroom was so helpful and Paul and his team who fitted the fire were very professional and completed their work with minimum mess and disruption. Thank you Manor House.”

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Posted 10 years ago

“Very pleased with the initial advice and decided to go for a statement - The Contura 750A wood burning stove. Very pleased with the care and advice taken when fitting. Much appreciated. John”

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Posted 10 years ago

“Fantastic team, great installation and we've been toasty and warm this winter. Can't fault the team at Manor House.”

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Posted 10 years ago

“We are very happy with our fire place. The fitters were very good and left no mess! We went in a few times till we decided on the right fire place and they were so helpful every time. Excellent service from start to finish!!”

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Posted 10 years ago

“From the outset we wanted a Hole In The Wall gas fire and the Manor House team gave us the confidence to go ahead with what is for us a significant financial outlay. From helping us choose the right product right through to a professional installation service, we would have no hesitation in recommending the Manor House team.”

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Posted 10 years ago

“From initial enquiry to fitting, we found Manor House staff to be very helpful and knowledgeable about their products which enabled us to choose the right fire for our room. Communication, about the preparation was excellent. During the installation of our log burner, the fitters arrived on time, and were tidy. We did have one concern over the hearth we had selected but this was handled and addressed professionally and we are delighted with our new stove and we look forward to many cosy nights in! Thank you to all the team. We would recommend Manor House to anyone considering a new fireplace.”

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Posted 10 years ago

“I am delighted with my Huntingdon 30 electric stove - perfect for my sitting room which is chimney-less. A very good service from Manor House & would certainly recommend.”

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Posted 10 years ago

“I can't fault you in anyway, every time I had a query you were always helpful and efficient in getting back to me! We are so pleased with the end result too! Thank you Manor Fires I would definitely recommend you.”

Helpful Report

Posted 10 years ago

“I was extremely pleased with the whole buyer experience with Manor House. I purchased a Gazco Studio Inset 105 - Inset Electric Fire. The price was very competitive and significantly better than I could get from my local store. I had regular email status updates including being able to select the delivery day that suited me. I would recommend them.”

Helpful Report

Posted 10 years ago

Manor House Fireplaces is rated 4.9 based on 715 reviews