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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Thoday
Valued Customer
“A great service from walking in the showroom to installation.”
Helpful Report
Posted 1 year ago
Malcolm Carpenter
Valued Customer
“Totally brilliant in-store assistance and guidance about various stove options from their shop in Kenilworth.”
Helpful Report
Posted 1 year ago
Collins
Valued Customer
“The house has been recently renovated and Manor House Fireplaces provided excellent advice regarding what was needed. My builders opened the fireplace up and Manor House installed the Chimney Liner and Stove in early summer. Now the weather has got cooler, the unit has finally been fired up and goodness how pleased we are with it. Recommend both the Woodwarm (4kw) Phoenix Firewren Eco, the services of Manor House Fireplaces and all their excellent staff.”
Manor House Fireplaces 5 star review on 7th November 2023
Helpful Report
Posted 1 year ago
Gilfrin
Valued Customer
“Friendly and helpful staff when I visited the shop, showing me the range of products available and providing brochures for me to take home and study. When I returned to say which fire I had chosen, they went above and beyond to get accurate measurements taken in my house. Their fitter did an excellent job and left the room perfectly clean. I am delighted with the fire.”
Helpful Report
Posted 1 year ago
Welford
Valued Customer
“Excellent service throughout. I competent sales and fitter and I am very happy with my new fire. I wouldn't hesitate to use Manor House Fireplaces again.”
Helpful Report
Posted 1 year ago
Allison
Valued Customer
“Excellent service. Job done very efficiently friendly staff. Minimal disruption. Delighted with the result. Highly recommend this firm.”
Helpful Report
Posted 1 year ago
Hartley
Valued Customer
“Excellent service from Manor House Fireplaces and really couldn't be more delighted with our Riva 600 fire so a big thank you to all.”
Helpful Report
Posted 1 year ago
Ford
Valued Customer
“Very pleased with all aspects of the work, from design through to installation. Fitters were excellent- clean and tidy and precise fitting. Great job. Thanks.”
Helpful Report
Posted 1 year ago
Mr Simon Perry
Valued Customer
“I went to Manor House Fireplaces on a recommendation and it was a very good choice stove collected 1 week earlier than scheduled.”
Helpful Report
Posted 1 year ago
Anonymous
Valued Customer
“Everyone was very helpful, very knowledgeable and helped us make our decision without any pressure. Delivery time was within the given time. Great service and would happily recommend. We are very pleased with our new electric fire.”
Helpful Report
Posted 1 year ago
Linn Obrien
Valued Customer
“Can’t thank Manor house enough for all their help when choosing our fire. Went above and beyond in explaining each make of fire as we struggled to decide. Quick delivery excellent service. Would definitely recommend.”
Manor House Fireplaces 5 star review on 11th October 2023
Helpful Report
Posted 1 year ago
King
Valued Customer
“Good advice, good service, good installation.”
Helpful Report
Posted 1 year ago
Anonymous
Valued Customer
“Manor House has a large range of fires on display and the process of removing the old gas fire and installing the new electric fire went very smoothly.”
Helpful Report
(Kenilworth) - Posted 1 year ago
Mike Hull
Valued Customer
“Great service. Other suppliers didn’t come up to the mark but this was excellent client service”
Helpful Report
Posted 1 year ago
Powell
Valued Customer
“knowledgable and helpful with excellent range in the showroom. Very flexible when my gas stove had to be replaced by an electric one”
Helpful Report
Posted 1 year ago
Nico Milazzo
Valued Customer
“I was contemplating different woodburners from various different suppliers, and I have to honestly say I went with Manor House because they were able to help me with my questions via a quick phone call, and were even willing and happy to negotiate on a combined deal. Best value on the market for the stove I wanted, and great communication right through to delivery. Many thanks!”
Helpful Report
Posted 1 year ago
Hanson
Valued Customer
“I am delighted with my Ebonics Gilmour 6 fire now it is in place by your fitter, the wonderful Tom. My several visits to your Showrooms were very pleasant and instructive but problems occurred when your invoice stated a Fitting Date of Sept 8 th whereas Tom had booked the job in for Sept 1st. It then took at least five phone calls to confirm that it was definitely going to be installed on the required date of last Friday, Sept 1 st. Regards, Don Hanson.”
Helpful Report
Posted 1 year ago
Hazelwood
Valued Customer
“very good service and installation. Left the room very clean afterwards”
Helpful Report
Posted 1 year ago
Bryant
Valued Customer
“Great service from when we first stepped in the shop, through to home visit and installation. Knowledgeable and friendly staff.”
Helpful Report
Posted 1 year ago
Hughes
Valued Customer
“Always a god place to visit and browse; pleasant and helpful staff. My whole experience of selecting, arranging dates and having a fireplace installed was excellent; I was very impressed.”
Helpful Report
Posted 1 year ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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