Login
Start Free Trial Are you a business?? Click Here

Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Richards
Valued Customer
“Very helpful staff in shop, helped me decide best option for my purposes. Fitters were very polite and efficient, very happy”
Helpful Report
Posted 4 years ago
Jefferies
Valued Customer
“I'm not local and came upon the manor house fireplaces when I was googling models online. They had a great price on an exdisplay stoveton. Contact was great and I was a bit nervous giving card details over the phone but felt very safe and invoice sent straight away. Delivery was amazing - stove was with me in less than a week. Would highly recommend, very glad I found your website. Thanks”
Helpful Report
Posted 4 years ago
Peirone
Valued Customer
“I needed to replace the fire bricks but arrived broken, within a week a new set was delivered and in good condition. I think the broken ones were down to how carefully the delivery company handle the box!! Great service and nice people!”
Helpful Report
Posted 4 years ago
Catherine Christie
Valued Customer
“Very happy with our recent purchase of Trinity electric fire. We placed our order online after speaking to staff at Manor house Fireplaces Delivery came well packed and on time I phoned the shop to get an exact time of delivery the lady at the shop Made some phone calls and got back to me to let me know all I needed to know Very happy to recommend”
Helpful Report
Posted 4 years ago
Sprules
Valued Customer
“Michael was very helpful and nothing was too much trouble. He explained all our needs in a understanding manner. So helpful”
Helpful Report
Posted 4 years ago
Anonymous
Valued Customer
“We are really happy with our purchase and the customer and after sales service we received.”
Helpful Report
Posted 4 years ago
King
Valued Customer
“Staff were pleasant and we managed to get the model we were looking for. Fitter was good and cleaned up”
Helpful Report
Posted 4 years ago
Powell
Valued Customer
“Great service from start to finish, with a great & tidy installation”
Helpful Report
Posted 4 years ago
Hurst
Valued Customer
“My mum, 87, needed a new electric fire and taking her shopping these days is not easy. Manor house gave us an appointment and lots of time to browse. In the end their product knowledge led us to the right fire for my mum and we were happy to put in an order because of the service we received both at the shop and on the telephone. They processed the order then kept the fire at the shop until I returned from holiday.The service continued when they delivered the fire to the house and made sure all was in order before they left. More than happy to recommend.”
Helpful Report
Posted 4 years ago
Molloy
Valued Customer
“Great product, great service. And super fast turnaround - would highly recommend.”
Helpful Report
Posted 4 years ago
Anonymous
Valued Customer
“Excellent service. Had small issue with electric wall fire, Manor House kept in contact with me throughout and helped to solve issue effectively.”
Helpful Report
Posted 4 years ago
Anonymous
Valued Customer
“Efficient prompt courteous service! Best price offered for equipment purchased!”
Helpful Report
Posted 4 years ago
Anonymous
Valued Customer
“Friendly and professional service. Managed to get the fireplace we wanted in the time frame we needed it (pretty quickly!) so very pleased. Special thanks to Martin for all his help.”
Helpful Report
Posted 4 years ago
Ian Patterson
Valued Customer
“Great price and excellent service. Faultless.”
Helpful Report
Posted 4 years ago
Diana & David
Verified Reviewer
“We took a long time over the choice of our Gazco 'Studio 1' trying to find logs which looked 'right' when lit, and importantly, when turned off. But we all persevered and are delighted with our choice of driftwood (specially ordered for us to 'sample' first) with the black glass interior which looks stunning - especially at night. This is an expensive product and a major focal point, so it was important to get it right - and we did! Michael's patience, willingness to advise and help, and Craig's good-natured installation have made this a wholly positive experience , and we are pleased to be able to highly recommend Manor House!”
Helpful Report
Posted 4 years ago
Donegan
Valued Customer
“Great display to choose from and friendly staff. The price was competitive and the fire looks great-very pleased”
Manor House Fireplaces 5 star review on 3rd June 2020
Helpful Report
Posted 4 years ago
Paige
Valued Customer
“knowledgeable staff in the shop, able to guide our decision making and give us an appropiate short list of fires meeting out needs. Home survey pleasant and knowledgeable but missed the need for a wider hearth to fit into the carpet already laid causing some delay later as new (more expensive one) had to be ordered. Fitting done in the two days arranged in spite of the problem with the hearth delaying some of the preparation work to the 2nd day. Unfortunately the limestone front covering the lower part of the fire came away from the metal backing (held in place by magnets. This was put right in the shop but necessitated 2 further visits to the shop to drop off & collect the repaired hearth part,”
Helpful Report
Posted 4 years ago
Trinder
Valued Customer
“Friendly service and fast reliable service thank you.”
Helpful Report
Posted 4 years ago
Aran
Valued Customer
“Great company to deal with. Very pleased our new fire and fireplace and with the service received from Manorhouse. Our fitter Craig was punctual, and friendly, he made every effort to minimise disruption and keep everywhere clean and tidy. All updates regarding appointment times and fitting dates were much appreciated.”
Helpful Report
Posted 4 years ago
Skelton
Valued Customer
“Great selection of fireplaces and excellent all round service”
Helpful Report
Posted 4 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request