Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 739 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great all round service, from help choosing a wood burner, to getting a cherry picker & installation”

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Posted 4 years ago

“Every aspect of the service was 5 star. From choosing the fire to ordering and fitting (including the arrangements for cleaning the chimney and installing the flu) really pleased with the whole experience.”

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Posted 4 years ago

“Really happy with everything. Getting it sent out to France was easy as the communication was really good and everyone I spoke to were very friendly. Thank you”

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Posted 4 years ago

“Great service, excellent advice. It was great to actually see the fires, nothing was too much trouble, all questions answered, we were given as much time as we needed to view & ask questions. We went home to measure up & ordered that afternoon by phone. The fire is now in & is exactly we wanted, it has enhanced our living room, we could not have achieved this look without the help of Manor House Fireplaces. We would strongly recommend this company.”

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Posted 4 years ago

“We dealt with Michael at Manor House Fireplaces, he was friendly, very knowledgeable and extremely helpful. I definitely recommend Manor House to anyone looking for a new fire.”

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Posted 4 years ago

“Wonderfully easy company to deal with as very helpful in helping us to make a good decision. The item ordered was within the time offered and very pleased overall”

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Posted 4 years ago

“Excellent service, friendly knowledgeable staff, extensive choice of fires and woodburners. Competitive prices.”

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Posted 4 years ago

“Very good service from the team despite issues beyond their control. Provided a solution and good all round.”

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Posted 4 years ago

“Very efficient and friendly service. Excellent range of fires to look at in the shop with very knowledgeable staff able to advise.”

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Posted 4 years ago

“Brilliant from start to finish. Very professional conduct and would recommend to anyone. We are over the moon with the end result. Thank you Michael. You're a star.”

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Posted 4 years ago

“We recently placed an order for an electric stove from Manor House fireplaces. I was contacted very promptly by a member of staff to inform me that there was a delay in the supply chain and that I would be not receiving it for a few weeks. They asked if I would still like to go ahead with the order which I liked, because this gave me the option to go elsewhere to source it if I needed it sooner. It would have been easy for them to process the order and say nothing until I didn’t receive the item and had to chase it up. By this time it would probably not be worth going to another supplier and they would be assured of the sale. Their honesty and prompt communication convinced me to wait the extra time and proceed with the purchase. I haven’t received the item yet so I can’t comment on product quality, delivery etc at this time.”

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Posted 4 years ago

“Very prompt service and delivery. Happy with my purchase”

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Posted 4 years ago

“Great service, good price, delivered on time. Love the fire”

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Posted 4 years ago

“A very friendly and helpful service. A lovely fireplace fitted perfectly. Would definitely recommend.”

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Posted 4 years ago

“Great knowledgable, friendly service. Would highly recommend”

Manor House Fireplaces 5 star review on 25th October 2020

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Posted 4 years ago

“Very friendly, helpful and knowledgeable people. So happy with my fire.”

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Posted 4 years ago

“Everything delivered on time and fitted very well . Very pleased with all aspects of the services provided.”

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Posted 4 years ago

“Very helpful staff in shop, helped me decide best option for my purposes. Fitters were very polite and efficient, very happy”

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Posted 4 years ago

“I'm not local and came upon the manor house fireplaces when I was googling models online. They had a great price on an exdisplay stoveton. Contact was great and I was a bit nervous giving card details over the phone but felt very safe and invoice sent straight away. Delivery was amazing - stove was with me in less than a week. Would highly recommend, very glad I found your website. Thanks”

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Posted 4 years ago

“I needed to replace the fire bricks but arrived broken, within a week a new set was delivered and in good condition. I think the broken ones were down to how carefully the delivery company handle the box!! Great service and nice people!”

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Posted 4 years ago

Manor House Fireplaces is rated 4.9 based on 739 reviews