Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 732 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and would recommend to anyone, competitive on price too”

Helpful Report

Posted 9 years ago

“Good knowledgable, personal service and delivery.”

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Posted 9 years ago

“Very willing to answer all queries and in an efficient manner. Nothing was too much trouble for them. I felt very comfortable ordering from Manor House knowing that my requirements were uppermost in their minds. Very pleased too with the gas fire which I was able to see demonstrated in their showroom and now performs equally as well at home.”

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Posted 9 years ago

“We have purchased 2 log burners and 1 gas fire from them in the last few years and we are extremely pleased with the service. Would be more than happy to deal with them again :) Gavin Tutton”

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Posted 9 years ago

“Dealing with Manor House was a good experience. Fire ordered on Monday 7th Dec delivery offered for Thurs 10th,but I opted for Friday 11th. All went like clockwork and I would recommend to others.”

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Posted 9 years ago

“I found the service very good, when I called for information and again when I ordered my gas stove, The one thing that really let them down was the dilivery service.,”

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Posted 9 years ago

“We made an online purchase - really helpful over the 'phone to confirm costs/times etc. Very smooth overall and would recommend.”

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Posted 9 years ago

“Excellent????????”

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Posted 9 years ago

“Excellent service, great knowledge of products and phoned to confirm delivery.”

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Posted 9 years ago

“Price for electric stove was competitive. Contact at Manor House Fireplaces was knowledgeable and helpful. Delivery was as advised and driver was helpful during offloading.”

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Posted 9 years ago

“We are very impressed with our new woodburning stove. We had great advice from Lesley intially on types of stoves and their benefits. After placing the order we were told of the installation date and the fitter was very professional - everything running to schedule. We now have a wonderful woodburner that we admire and enjoy greatly.”

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Posted 9 years ago

“SENT WHAT I ORDERED IN REASONABLE TIME.”

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Posted 9 years ago

“Great product, competitive price and very helpful customer service when I telephoned with a query.”

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Posted 9 years ago

“The service with Manor House fire place, was very professional, fast and reliable . And the price couldn't have been better. Thumbs up”

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Posted 9 years ago

“We were pleased with the help we received on purchasing our Gazco inset fireplace . We are presently awaiting its delivery to Gibraltar by our shippers. Michael was always helpful over the phone and met the need to deliver our goods on time to our shippers .”

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Posted 9 years ago

“Excellent experience from ordering to delivery. Good communication. Please with electric stove. Thank you.”

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Posted 9 years ago

“leslie very helpful. fire arrived quicker than expected, despite being north of inverness. 1 of the bolts that hold on the front shelf was missing, and the circular plate for the top chimney hole ( my fire is electric) is white instead of black. i am confident that this will be resolved speedily. all the best paul”

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Posted 9 years ago

“Manor fireplace are friendly, effiecent and easy to deal with throughout the project. We are delighted with the installation and the fireplace has transformed our room.”

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Posted 9 years ago

“Excellent service, knowledgable staff & a large selection of quality fires. We are very pleased with our purchase.”

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Posted 9 years ago

“Apart from waiting for 2 weeks for an invoice the fire was delivered ok”

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Posted 9 years ago

Manor House Fireplaces is rated 4.9 based on 732 reviews