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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Rodd
Valued Customer
“Price for electric stove was competitive. Contact at Manor House Fireplaces was knowledgeable and helpful. Delivery was as advised and driver was helpful during offloading.”
Helpful Report
Posted 9 years ago
Shorter
Valued Customer
“We are very impressed with our new woodburning stove. We had great advice from Lesley intially on types of stoves and their benefits. After placing the order we were told of the installation date and the fitter was very professional - everything running to schedule. We now have a wonderful woodburner that we admire and enjoy greatly.”
Helpful Report
Posted 9 years ago
Read
Valued Customer
“SENT WHAT I ORDERED IN REASONABLE TIME.”
Helpful Report
Posted 9 years ago
Mair
Valued Customer
“Great product, competitive price and very helpful customer service when I telephoned with a query.”
Helpful Report
Posted 9 years ago
Chimneys
Valued Customer
“The service with Manor House fire place, was very professional, fast and reliable . And the price couldn't have been better. Thumbs up”
Helpful Report
Posted 9 years ago
Ferro
Valued Customer
“We were pleased with the help we received on purchasing our Gazco inset fireplace . We are presently awaiting its delivery to Gibraltar by our shippers. Michael was always helpful over the phone and met the need to deliver our goods on time to our shippers .”
Helpful Report
Posted 9 years ago
Norman
Valued Customer
“Excellent experience from ordering to delivery. Good communication. Please with electric stove. Thank you.”
Helpful Report
Posted 9 years ago
McLaughlan
Valued Customer
“leslie very helpful. fire arrived quicker than expected, despite being north of inverness. 1 of the bolts that hold on the front shelf was missing, and the circular plate for the top chimney hole ( my fire is electric) is white instead of black. i am confident that this will be resolved speedily. all the best paul”
Helpful Report
Posted 9 years ago
Corbett
Valued Customer
“Manor fireplace are friendly, effiecent and easy to deal with throughout the project. We are delighted with the installation and the fireplace has transformed our room.”
Helpful Report
Posted 9 years ago
Mulvey
Valued Customer
“Excellent service, knowledgable staff & a large selection of quality fires. We are very pleased with our purchase.”
Helpful Report
Posted 9 years ago
Patrick
Valued Customer
“Apart from waiting for 2 weeks for an invoice the fire was delivered ok”
Helpful Report
Posted 9 years ago
Wolfe
Valued Customer
“I had been considering an electric wood burner for some time, and really did my homework. Once I had decided on the one most suitable for me I once again compared prices / delivery time etc and found Manorhouse came out the best on price and delivery. The man who delivered it to me could not have been more helpful, he unpacked the stove and put it in situ for me. All my friends have been amazed at the realistic flame effect. Overall I am delighted with my purchase and would not hesitate recommending Manorhouse.”
Helpful Report
Posted 9 years ago
Goldsmith
Valued Customer
“Travelled a long way to see a particular fire. The staff were extremely knowledgeable and very friendly. We ordered the fire which was delivered extremely quickly on a day of my choosing. Would certainly recommend.”
Helpful Report
Posted 9 years ago
Wells
Valued Customer
“Staff very helpful with advice about options before we chose the fireplace and fire, good service when ordering. Fireplace delivered and installed within expected timescale. Very pleased with the results.”
Helpful Report
Posted 9 years ago
Fitzpatrick
Valued Customer
“Love our new fireplace. Installed with great professionalism and very quickly.”
Helpful Report
Posted 9 years ago
Lees
Valued Customer
“I am extremely pleased with the fire and fireplace that I bought from Manor House fires. I was well advised by the staff on the type of fire that I could have given the current regulations. The staff were very helpful and I felt that the service I received was tailored to my needs. The fitters were also friendly and efficient. I would definitely recommend.”
Helpful Report
Posted 9 years ago
Murphy
Valued Customer
“Superior customer service. Prompt response to my query. Was kept informed of order and delivery from start to finish. Would definitely recommend Manor House. My kind of shopping :)”
Helpful Report
Posted 9 years ago
Barlow
Valued Customer
“Excellent customer service.Very helpful,no hard sell.Fire delivered earlier than expected.No false promises.Would highly recommend.”
Helpful Report
Posted 9 years ago
Gossage
Valued Customer
“Quite a large purchase by anybody's standard and after doing on-line research Manor House was one of the cheapest....not the very cheapest but Manor included free delivery, which considering the bulk and weight of the fire was very important to us decrepit oldies. The shop really knew their subject, as you would expect. Expectations which are often not translated into reality in a lot of shops; this certainly was not the case with the Manor. Another thing that impressed me was their reluctance to take a phone order without us actually seeing the products, they didn't want any risk of customer disappointment for the sake of reaching retail targets. Delivery was on time, about midway inside the hour slot that we were given. All in all thoroughly recommended”
Helpful Report
Posted 9 years ago
Trustcott
Valued Customer
“We had already chosen the stove we wanted when we visited the showroom. The staff were all very friendly and knowledgable. We were kept up to date with our order and it arrived as arranged. Would recommend Manor House.”
Helpful Report
Posted 9 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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