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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Bell
Valued Customer
“Excellent service from Manor House Fireplaces , very good installation kept us informed of the plans and very tidy and clean whilst completing the work. All work completed as planned and we are delighted with the result - a very profession job.”
Helpful Report
Posted 1 year ago
Gary Lovatt
Valued Customer
“Did what it said on the tin Bought sold and delivered as stated No issues at all Great price too”
Helpful Report
Posted 1 year ago
David Rogers
Valued Customer
“Fantastic help and advice from Michael and the team. The fireplace is great and looks fantastic in our lounge! Would highly recommend”
Helpful Report
Posted 1 year ago
Collier
Valued Customer
“I would not hesitate in recommending this company. The staff are very friendly, efficient and professional. Their installation team are very skilled.”
Manor House Fireplaces 5 star review on 7th March 2023
Helpful Report
Posted 1 year ago
Anonymous
Valued Customer
“The staff are very helpful although not the cheapest in the market the additional cost is worth every Penny for their service”
Helpful Report
Posted 1 year ago
John Horodecky
Valued Customer
“Manor House represents a quality product and a service . Had my fireplace first installed twelve year's ago which still looks stylish in our lounge. Recently needed replacement parts for my gas fire.All received with minimum fuss despite the fireplace being obsolete”
Helpful Report
Posted 1 year ago
Angela Brunskill
Valued Customer
“Purchased a celsi electric stove which I was very happy with. Unfortunately it was damaged on arrival I suspect during transit. Customer care has been good so far and am expecting delivery of a replacement in the next couple of days.”
Helpful Report
Posted 1 year ago
Chambers
Valued Customer
“Really helpful in the Kenilworth shop with lots of examples of fires and fire places to “touch and feel”. Product knowledge is also very good. The design service was also very flexible when we wanted to change sizes etc. The delivery was dead on time and especially the installation service. Really professional and so neat and tidy. The overall finish was amazing. We cannot praise them enough.”
Helpful Report
Posted 1 year ago
James
Verified Reviewer
“Excellent local company!!....Extremely helpful, great service, solid advice & went the extra mile to seal the deal. Contura 510 Style......Great stove. The name say it all.”
Helpful Report
Posted 1 year ago
Anonymous
Valued Customer
“Excellent service from Gary. Knowledgeable and helpful. Delivery made within timeframe quoted. Would highly recommend .”
Helpful Report
Posted 1 year ago
Lovett
Valued Customer
“Brilliant from start to finish. Great range of quality fires and fireplaces to choose from, great communication and quality installation. Really pleased with the finished job.”
Helpful Report
Posted 1 year ago
Anonymous
Valued Customer
“We consulted several suppliers before reaching Manor House Fireplaces where we found the most helpful and professional response by far. We were very happy with the service provided from our intial contact through to supply and fitting.”
Helpful Report
Posted 1 year ago
Drage
Valued Customer
“Very good service from the moment we walked through the door to getting our new fire fitted within 2 weeks!”
Helpful Report
Posted 1 year ago
Mrs Hardie
Valued Customer
“First-rate service from start to finish. A great team including showroom staff, chimney sweeping and fitting the new bathstone fireplace and log burner. We would highly recommend Manor House Thank you, Michael, Craig and Sean”
Helpful Report
Posted 1 year ago
Simon Hellier
Valued Customer
“Transpired the item ordered was not available and by phone I was recommended a replacement, I should never have agreed to this as it isn't right for the setting, and according to Manor House could not be changed with Focus Fireplaces, who offered no solution. Wasted my money and time.”
Helpful Report
Posted 1 year ago
Welsh
Valued Customer
“Really pleased with the service received from Manor House Fireplaces. Michael was extremely patient with us and helped us get exactly the look we wanted. The fitters for both the fireplace surround and the electrical work required were professional and did an excellent job. We are thrilled with the result.”
Helpful Report
Posted 1 year ago
Parker
Valued Customer
“good service job well done.”
Helpful Report
Posted 1 year ago
Elizabeth Manning
Valued Customer
“Galli and James were very helpful offering advice and guidance as we made the decision to have a gas or electric inset fire. We visited the showroom on 2 or 3 occasions and decided on an electric fire. It was ordered and personally delivered by Galli within about 10 days. We are very pleased with the fire that we chose.”
Manor House Fireplaces 5 star review on 22nd December 2022
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“Great service from Manor House recently when we had a new logburner installed in our kitchen”
Helpful Report
Posted 2 years ago
Mr Gaskin
Valued Customer
“A very satisfying experience. Everything went well from our visit to the showroom to the actual fitting.”
Helpful Report
Posted 2 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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