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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous
Valued Customer
“Had no real idea what to have other than something smaller and more modern than old gas fire and surround. Michael gave us our options and suggested four he thought might suit and we chose from those. Even suggested we consider moving to electric given our minimal use. Craig , the fitter, very professional and made plastering and skirting board good. No insistence to pay balance until we were totally happy. Shopping local and from people who know their stuff is to be recommended!”
Helpful Report
Posted 2 years ago
Summers
Valued Customer
“Excellent service with friendly & helpful staff. Would recommend them”
Helpful Report
Posted 2 years ago
Sandra Arch
Valued Customer
“Great service given, personal guidance and bespoke fires!”
Helpful Report
Posted 2 years ago
McCoy
Valued Customer
“The service and advice we received were excellent and Michael went to great lengths to find the right fire for us. The fitter, Gary was fantastic and spent a great deal of time making sure that we could have the right fire for our needs and fitting it to the highest possible standard. I would highly recommend this company.”
Helpful Report
Posted 2 years ago
Anonymous
Valued Customer
“Top class service! Would definitely recommend Manor House Fireplaces, very good selection, staff very helpful, installation on time.”
Helpful Report
Posted 2 years ago
Angela Thornicroft
Valued Customer
“Can’t praise Manor enough, staff so knowledgeable & patient with customers who haven’t a clue!!! All staff go above & beyond with customer service. New fire arrived quickly & we are delighted with it. Thank you”
Helpful Report
Posted 2 years ago
Easter
Valued Customer
“Good customer service!”
Helpful Report
Posted 2 years ago
Richard Pollard
Valued Customer
“Excellent supplier and certainly the cheapest in the area. I checked out about 5 other suppliers and Manor House was considerably cheaper. Intend to order another similar fire when my extension has been built.”
Helpful Report
Posted 2 years ago
Mrs Baldwin
Valued Customer
“First class in every way. Everyone we spoke to was very helpful and knowledgeable and once we had placed our order, they kept us informed about delivery etc. A great experience, thank you Manor House.”
Helpful Report
Posted 2 years ago
Mike Sims
Valued Customer
“Great Service and Prices! We have been very pleased with the electric fire we have recently bought from this retailer. Once we had decided on the model we wanted, it was easy to contact them and place the order. Their communications were excellent and it was delivered within the timescales they forecast (2 weeks). I would have no hesitation in recommending this company.”
Helpful Report
Posted 2 years ago
Tilley
Valued Customer
“Superb service and product. Advice from start to finish was excellent. We now have a lovely new chimney breast with a very stylish woodburner effect electric fire. Thoroughly recommended.”
Helpful Report
Posted 2 years ago
Garman
Valued Customer
“Very professional from start to finish. Delighted with the fireplace and the whole experience. Would thoroughly recommend!”
Helpful Report
Posted 2 years ago
Calder
Valued Customer
“A wide range of excellent fireplaces on view with expert advice. We are delighted with the wood burner and the surround. Thank you Manor House!”
Helpful Report
Posted 2 years ago
Whiting
Valued Customer
“Old fireplace replaced with super new "Hole in the wall" gas fire with stone slips surround very efficiently. The plastering surrounding the fire made good ready to decorate. Very minimal distrubance. Very pleased with the fire.”
Helpful Report
Posted 2 years ago
Willis
Valued Customer
“The Engineer who assessed the job fitted the fire and arranged the sweep. The fire was fitted in on day, the work was carried out in a professional manor. The minor hiccup was delt with the agreed timescales and I was kept informed throughout. I would recommend the fire, fitter and Manor Fireplaces without hesitation.”
Manor House Fireplaces 5 star review on 7th February 2022
Helpful Report
Posted 2 years ago
Douglass
Valued Customer
“Very good firm to deal with, cannot speak highly enough of them. They arrived at our house at the time stated to give us an estimate & suggestions on what would be suitable for the room & our requirements on the fire surround, the quote appeared when they said it would. They are not the cheapest around but, because of the service we got, we have no regrets in choosing Manor House. Our visits to the shop in Kenilworth were always met with courtesy & helpfulness. The removal of the existing fireplace & installation of the new fireplace went smoothly & we are up & running ( burning ?) with no complaints. Thank you Michael Makris & Co. ( No, we are not being paid by Manor House, just very satisfied customers !)”
Helpful Report
Posted 2 years ago
Serjeant
Valued Customer
“We had a fantastic experience from day one when using Manor House Fireplaces! We visited their showroom in Kenilworth and Michael and the team were fantastic, giving us great advice and allowing us time to go away and think things over. We live in a smoke free zone so received advice on appropriate products to suit our needs. The showroom had a great variety of stoves on display and catalogues to look at too. Once we’d selected our chosen fireplace, hearth and beam we were kept updated of all progress. The team did a fantastic job of installation when the time came. We are really happy with our stove and thoroughly impressed with the customer service, expertise and general helpfulness provided by Manor House Fireplaces. Thank you Michael and team!”
Manor House Fireplaces 5 star review on 2nd February 2022
Helpful Report
Posted 2 years ago
Pielage
Valued Customer
“Great service, wonderfully realistic wood log gas fire and beautiful fire surround.”
Helpful Report
Posted 2 years ago
Hall
Valued Customer
“Fireplace looks great & is easy to work. Fitter Tom & his Dad did a great job & were a pleasure to deal with.”
Helpful Report
Posted 2 years ago
Hewitt
Valued Customer
“Really professional, open and honest. Would certainly recommend. Our fireplace is just what we wanted”
Helpful Report
Posted 2 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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