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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Roger Miles
Valued Customer
“good service”
Helpful Report
(11600) - Posted 7 years ago
Mr & Mrs Coulthard
Valued Customer
“Competitive pricing, delivered on time, friendly helpful and knowledgable about the product.”
Helpful Report
Posted 7 years ago
Steve Marsh
Valued Customer
“Initial contact was great, price was good and the product is terrific. Great that Manor House also recommended an installer, who we dealt with separately but also did a great job. I cant quite remember the exact problem but remember being frustrated with the delivery arrangements, left with a 'fate accomplice' at the eleventh hour. Nevertheless that shouldn't detract too much from a great customer service experience overall.”
Helpful Report
Posted 7 years ago
Mr Chris J. Hartley
Valued Customer
“I received great service online from Martin Donaldson and he made the purchase easy for me. The product is just what I wanted and was delivered very quickly and safely, I would buy again from Manor House and recommend anyone looking for a fire to look no further. Thank you Manor House”
Helpful Report
Posted 7 years ago
Angela Roberts
Valued Customer
“Kept me up to date with progress of the order and all information provided was reliable.”
Helpful Report
Posted 7 years ago
Heather Warrender
Valued Customer
“Great customer service from start to finish! We went for the gazco radiance and it looks so warm and cosy! A feature in our living room. Manor house beat all quotes we had and would definitely use them again and recommend them”
Helpful Report
Posted 7 years ago
Mrs Brandon
Valued Customer
“Good helpful people , good advise on what fire to buy for your size room . Great service and delivery of my stove”
Manor House Fireplaces 5 star review on 30th September 2017
Helpful Report
Posted 7 years ago
Anonymous
Valued Customer
“They answered questions via email which was helpful. Product arrived on time and packaged well”
Helpful Report
Posted 7 years ago
Brown
Valued Customer
“Michael & the team here are 'the difference that makes a difference'! It really was third time very lucky for me having gone to two other retailers who did not appear to either care, have any vision. We have fireplace that is not central and Michael & Craig worked so hard to create a 'central' feature in our lounge which has worked amazingly! The care and consideration that has been given had created amazing results. I consider the team to be nothing short of outstanding and I say this in relation to the entire journey; of first visit to the shop where we were properly advised and supported, to the end result of a beautiful feature in our lounge. If you really want the very best advice, workmanship and proper customer care...then do not even entertain going anywhere else.”
Manor House Fireplaces 5 star review on 9th August 2017
Helpful Report
Posted 7 years ago
Graham Coleman
Valued Customer
“Well packaged and prompt service”
Helpful Report
Posted 7 years ago
Liz Murray
Valued Customer
“Courteous replies to e-mails and telephone calls. Hassle free service and delivery.”
Helpful Report
Posted 7 years ago
Darren Miller
Valued Customer
“Fast, clear response to questions asked via web page, fast free delivery and cheaper than any other supplier for the fire I wanted.”
Manor House Fireplaces 5 star review on 27th June 2017
Helpful Report
Posted 7 years ago
Richard Stanley
Valued Customer
“First class service from the start. Very helpful staff with excellent product knowledge. Fast delivery and excellent prices.”
Helpful Report
Posted 7 years ago
Heather Morton
Valued Customer
“Good, fast and easy service. Helpful staff on the phone. Would recommend.”
Helpful Report
Posted 7 years ago
Mrs S Waters
Valued Customer
“Purchased our multi fuel burner and customer satisfaction is what we got A great friendly service. Would highly recommend this company. Many thanks. S waters”
Helpful Report
(11438) - Posted 7 years ago
Charlie Foster
Valued Customer
“Excellent help throughout”
Helpful Report
(11534) - Posted 7 years ago
Lisa Davies
Valued Customer
“Very competitive quote for Gazco fire. Emails answered efficiently and informative. Kept up to date with order and delivery of fire. No problem recommending Manor House Fires”
Helpful Report
(11498) - Posted 7 years ago
Brian Waller
Valued Customer
“Excellent product, communication and service coupled with speedy delivery. Thank you.”
Helpful Report
Posted 7 years ago
Lawrence Jones
Valued Customer
“Good customer service”
Helpful Report
Posted 7 years ago
Mr & Mrs Rigby
Valued Customer
“They had a good selection and explained pro's and cons of what we looked at”
Helpful Report
Posted 7 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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