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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Mr Savory
Valued Customer
“Manor House website easy to navigate and quality of pictures made fire selection very straight forward, Good range of fires available and technical information, including dimensions, on the website very good. Prices very competitive and staff at the Kenilworth store very helpful with final queries. Fire delivered within a few days.”
Helpful Report
Posted 6 years ago
Mr Constantin
Valued Customer
“friendly, knowledgeable staff, returned phone calls consistently”
Helpful Report
Posted 6 years ago
Anonymous
Valued Customer
“I was offered some very impartial advice prior to purchasing a stove. Manor House were not local to me but due to the way they helped me decide what stove was right for me I decided to place the order with them. The price of the stove was also very competitive.”
Helpful Report
Posted 6 years ago
Pat
Valued Customer
“Very helpful and efficient company Would definitely recommend Manor House I”
Helpful Report
Posted 6 years ago
Anonymous
Valued Customer
“Helpful advice good service and a competitive price, thank you”
Helpful Report
Posted 6 years ago
Murray
Valued Customer
“Excellent service from very helpful staff both in the shop and from the fitter, really pleased we used Manor House.”
Helpful Report
Posted 6 years ago
Cooper
Valued Customer
“From visiting the Showroom to the final fitting of the fireplace & stove, everyone at Manor House was friendly, professional and could not be faulted. I have no complaints at all and would recommend this company and workmen to one and all. Needless to say, we are delighted with the finished result.”
Helpful Report
Posted 6 years ago
David Lawson
Valued Customer
“Very competitive price on the stove we wanted and delivery well organised. Great customer service as a broken fire brick was replaced (including personal delivery to ensure didn't break in transit) in time for our installation. Would not hesitate to recommend them or use them again!”
Helpful Report
(11765) - Posted 7 years ago
Kate Donaghey
Valued Customer
“Product excellent, however delivery really not good. Item delivered by a local company who just left it outside front door, apparently were not allowed to take it indoors, had to leave it there until I got some help to carry it inside, and plus it was on a pallet that I am stuck with”
Helpful Report
Posted 7 years ago
Mr Dawes
Valued Customer
“Good competitive price,”
Helpful Report
(11846) - Posted 7 years ago
Mike & Pauline Martin
Verified Reviewer
“We recently bought a Celsi Flamonik Enchant Wall hung electric fire from Manor House. We are delighted with the product and the service we received. Manor House has the best range of Celsi electric fires on display from which to chose than we'd found anywhere. Excellent advice was available. The fire was delivered to our house within 5 working days. Very happy customers thank you”
Helpful Report
Posted 7 years ago
Jan Gill
Valued Customer
“Sorted out what we wanted Good service”
Helpful Report
(11747) - Posted 7 years ago
Kate Carey
Valued Customer
“Very friendly and helpful service with fast delivery. Definitely recommend!!! 10/10”
Helpful Report
(11836) - Posted 7 years ago
Mrs Martin
Valued Customer
“Customer response brilliant. Dispatch prompt & delivery fautless.”
Helpful Report
(11901) - Posted 7 years ago
Mr Thurogood
Valued Customer
“Excellent price, kept me updated on the progress of my order and arranged convenient delivery date.”
Helpful Report
(11774) - Posted 7 years ago
Mr Stephens
Valued Customer
“Great service from phoning up to make an enquiry about a gazco inset fire, great price, delivered promptly, now keeping us nice and warm.”
Helpful Report
(11797) - Posted 7 years ago
Roger Tye
Valued Customer
“Excellent service, kept me informed and the fire was delivered ahead if schedule”
Manor House Fireplaces 5 star review on 2nd December 2017
Helpful Report
(11779) - Posted 7 years ago
Mr & Mrs Reading
Valued Customer
“Shown several models by young man who demonstrated them well purcchased our selected model a celsi which has drawn favourable comments we are very pleased with it.one problem on opening the remote control was missing reported it to manor house a replacement was recieved from manufacturers within 3 days”
Helpful Report
(11770) - Posted 7 years ago
Mr Jason Davies
Valued Customer
“Great service and very helpful during purchase”
Helpful Report
(11850) - Posted 7 years ago
Les Jordan
Valued Customer
“Many thanks for a very fast delivery at a great price.”
Helpful Report
Posted 7 years ago
Manor House Fireplaces is rated 4.9 based on 722 reviews
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