Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 715 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price on the stove we wanted and delivery well organised. Great customer service as a broken fire brick was replaced (including personal delivery to ensure didn't break in transit) in time for our installation. Would not hesitate to recommend them or use them again!”

Helpful Report

(11765) - Posted 6 years ago

“Product excellent, however delivery really not good. Item delivered by a local company who just left it outside front door, apparently were not allowed to take it indoors, had to leave it there until I got some help to carry it inside, and plus it was on a pallet that I am stuck with”

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Posted 6 years ago

“Good competitive price,”

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(11846) - Posted 6 years ago

“We recently bought a Celsi Flamonik Enchant Wall hung electric fire from Manor House. We are delighted with the product and the service we received. Manor House has the best range of Celsi electric fires on display from which to chose than we'd found anywhere. Excellent advice was available. The fire was delivered to our house within 5 working days. Very happy customers thank you”

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Posted 6 years ago

“Sorted out what we wanted Good service”

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(11747) - Posted 6 years ago

“Very friendly and helpful service with fast delivery. Definitely recommend!!! 10/10”

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(11836) - Posted 6 years ago

“Customer response brilliant. Dispatch prompt & delivery fautless.”

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(11901) - Posted 6 years ago

“Excellent price, kept me updated on the progress of my order and arranged convenient delivery date.”

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(11774) - Posted 6 years ago

“Great service from phoning up to make an enquiry about a gazco inset fire, great price, delivered promptly, now keeping us nice and warm.”

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(11797) - Posted 6 years ago

“Excellent service, kept me informed and the fire was delivered ahead if schedule”

Manor House Fireplaces 5 star review on 2nd December 2017

Helpful Report

(11779) - Posted 6 years ago

“Shown several models by young man who demonstrated them well purcchased our selected model a celsi which has drawn favourable comments we are very pleased with it.one problem on opening the remote control was missing reported it to manor house a replacement was recieved from manufacturers within 3 days”

Helpful Report

(11770) - Posted 6 years ago

“Great service and very helpful during purchase”

Helpful Report

(11850) - Posted 6 years ago

“Many thanks for a very fast delivery at a great price.”

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Posted 6 years ago

“An absolute hassle free purchase. Cheapest price in the country website was easy to use. I was contacted by a lady from Manor House with an order update and my stove was delivered at a time convenient to me”

Manor House Fireplaces 5 star review on 29th November 2017

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Posted 6 years ago

“Reliable and helpful, delivery and electric fire is very good. If needed will buy from them again.”

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Posted 7 years ago

“Good service and good product”

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Posted 7 years ago

“Easy ordering”

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Posted 7 years ago

“Friendly and efficient, I liked that you showed concern in regard to the glass front of our stove, so much so that you cancelled the delivery with your regular courier, palletised our stove and re-booked with a haulier and still delivered on the day you originally quoted. Well done and thank you.”

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Posted 7 years ago

“Very courteous staff, great products and great advice from the get-go!”

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Posted 7 years ago

“Nice fireplace”

Helpful Report

Posted 7 years ago

Manor House Fireplaces is rated 4.9 based on 715 reviews