Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 739 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and attention. From my first enquiry to delivery of my gas fire I was well advised and kept informed. It is unusual for a company to do exactly what they say they will do and when!”

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Posted 7 years ago

“Excellent service! Every question I asked they knew the answer ! And I asked a lot of questions !!”

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Posted 7 years ago

“Hello we live in France from the very first phone conversation everything went smoothly we would use you again. Regards Trevor skilton.”

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Posted 7 years ago

“Ordering was easy. Arrived on time. Great quality and price would use again”

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Posted 7 years ago

“From our first visit to the showroom, through to the fitting of our new fire and fireplace, all of the staff that we met were very helpful, knowledgeable and friendly. We are delighted with our purchase and I have no hesitation in recommending Manor Fireplaces to anyone. Thanks once again for your very good service. Colin Roberts”

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Posted 7 years ago

“THE GLOW OF THE FIRE IS WARMING”

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Posted 7 years ago

“First rate discussions in the showroom led to our choice of fireplace. Installed on the day we choose with no issues at all and now looking great and all working perfectly.”

Manor House Fireplaces 5 star review on 26th February 2018

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Posted 7 years ago

“From start to finish excellent service. Well advised as to requirements. Fitters arrived on time, did a first class job quietly and efficiently, leaving everything clean and tidy on completion. Being a lone female,this was really appreciated. Would definitely recommend.”

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Posted 7 years ago

“Professional fitters who took care in what they were doing supported by an office team that kept me informed of what was going on”

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Posted 7 years ago

“Kept informed on the despatch”

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Posted 7 years ago

“Very professional, friendly and easy to deal with.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Gave me a good price and were very helpful on the phone.”

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Posted 7 years ago

“Helpful, pleasant, knowledgeable staff. Did everything they said that they would do. Goods arrived as promised and the best price that I could find.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Fantastic products and customer service. My fire was delivered in the time specified and I was kept updated with the order. I’ve already recommendation Manor House to several people. I would definitely use again.”

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Posted 7 years ago

“Not had it installed or out of packaging yet due to building work but very prompt service”

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Posted 7 years ago

“Manor House website easy to navigate and quality of pictures made fire selection very straight forward, Good range of fires available and technical information, including dimensions, on the website very good. Prices very competitive and staff at the Kenilworth store very helpful with final queries. Fire delivered within a few days.”

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Posted 7 years ago

“friendly, knowledgeable staff, returned phone calls consistently”

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Posted 7 years ago

“I was offered some very impartial advice prior to purchasing a stove. Manor House were not local to me but due to the way they helped me decide what stove was right for me I decided to place the order with them. The price of the stove was also very competitive.”

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Posted 7 years ago

Manor House Fireplaces is rated 4.9 based on 739 reviews