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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Tina Otton
Valued Customer
“Ordered the fire on Sunday and it arrived on Thursday and would have been Wednesday if I had put the right telephone number. Love the electric fire exactly as described. A brilliant experience from start to finish thank you”
Helpful Report
Posted 8 years ago
Rob Rybak
Valued Customer
“Very quick delivery. Knowlegeable, friendly staff and service. Highly recommended,”
Helpful Report
Posted 8 years ago
Louise Turner
Valued Customer
“Extremely efficient service. Kept informed about delivery at every stage. Would definitely recommend. Great product too.”
Helpful Report
Posted 8 years ago
Terence Burge
Valued Customer
“I ordered an electric fire for my mother from Manor House which was very competitively priced, the cheapest I'd seen on the web for the model I was looking for. Payment was made on-line which was quick & easy. Delivery was made within a couple of days directly to my mothers house & arrived promptly free of charge. Although I had a small problem with the fire concerning installation, a quick phone call to Manor House & all was sorted very efficiently. They were very helpful & considerate in understanding my problem. Would definitely recommend Manor House!”
Helpful Report
Posted 8 years ago
Andrew Holmes
Valued Customer
“Kept me informed above available delivery date as item was originally out of stock. Once available the item was delivered exactly when they said it would be. Delivery driver was waiting outside so that he did not arrive before he was meant to! I ordered an ash vacuum and it seems to do exactly what it is meant to and is excellent value for money.”
Helpful Report
Posted 8 years ago
Andrew Zoers
Valued Customer
“Product was delivered on time. Courier kept me informed. On installation two screws missing and when I rang was told they would be in the post the same day. Excellent service”
Helpful Report
Posted 8 years ago
Maureen Byrne
Verified Reviewer
“Excellent service. All our questions were answered and Martin couldn't have been more helpful. Everything was extremely well packaged and the delivery was on time. A very pleasant shopping experience. We wouldn't hesitate to recommend Manor House Fireplaces. Well done.”
Helpful Report
Posted 8 years ago
Thomas
Valued Customer
“Great service and communications, would not hesitate to recommend this company. Prices were the best we could find and delivery was really fast and efficient.”
Helpful Report
Posted 9 years ago
Compton
Valued Customer
“Brilliant service from start to finish. Martin listened to me from the first phone call, asked me to confirm back to him the details he needed to be checked with my Gas fitter (because I have no idea about these sorts of things!). He gave me some advice and also an excellent price, true to his word the gas fire was delivered the following week and is now installed and not only looks great but provides masses of heat. I strongly recommend Martin and his team they are very patient and knowledgeable and extremely helpful. thanks you Martin and team. Mr Compton (Rayleigh, Essex)”
Helpful Report
Posted 9 years ago
Wasley
Valued Customer
“excellent service from order through to delivery. will use again, highly recommended”
Helpful Report
Posted 9 years ago
M Donaldson
Valued Customer
“Prompt delivery, good product very happy.”
Helpful Report
Posted 9 years ago
Nokes
Valued Customer
“Very helpful and would recommend to anyone, competitive on price too”
Helpful Report
Posted 9 years ago
Daffern
Valued Customer
“Good knowledgable, personal service and delivery.”
Helpful Report
Posted 9 years ago
Pond
Valued Customer
“Very willing to answer all queries and in an efficient manner. Nothing was too much trouble for them. I felt very comfortable ordering from Manor House knowing that my requirements were uppermost in their minds. Very pleased too with the gas fire which I was able to see demonstrated in their showroom and now performs equally as well at home.”
Helpful Report
Posted 9 years ago
Tutton
Valued Customer
“We have purchased 2 log burners and 1 gas fire from them in the last few years and we are extremely pleased with the service. Would be more than happy to deal with them again :) Gavin Tutton”
Helpful Report
Posted 9 years ago
Cameron
Valued Customer
“Dealing with Manor House was a good experience. Fire ordered on Monday 7th Dec delivery offered for Thurs 10th,but I opted for Friday 11th. All went like clockwork and I would recommend to others.”
Helpful Report
Posted 9 years ago
Hinton
Valued Customer
“I found the service very good, when I called for information and again when I ordered my gas stove, The one thing that really let them down was the dilivery service.,”
Helpful Report
Posted 9 years ago
Ben Attwood
Valued Customer
“We made an online purchase - really helpful over the 'phone to confirm costs/times etc. Very smooth overall and would recommend.”
Helpful Report
Posted 9 years ago
Milne
Valued Customer
“Excellent????????”
Helpful Report
Posted 9 years ago
Ladell
Valued Customer
“Excellent service, great knowledge of products and phoned to confirm delivery.”
Helpful Report
Posted 9 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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