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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Lynne Thompson
Valued Customer
“Excellent service from start to finish. Lady I spoke with on the phone was very helpful with a few questions I had regarding the stove I was interested in. My stove was delivered within days of me placing my order. Very pleased.”
Helpful Report
Posted 9 years ago
Autumn Leech
Valued Customer
“Excellent service and communication from start to finish. Fire is perfect and sets our newly decorated room off perfectly.”
Helpful Report
Posted 9 years ago
Alan Mawson
Valued Customer
“Excellent service and the best price for the Gazco Stockton 5 - Electric Stove. Delivered as promised.”
Helpful Report
Posted 9 years ago
Terence Smith
Valued Customer
“The speed of response to my initial enquiry was very good and then to follow it up with additional help prior to purchasing was excellent. Once ordered the confirmation was immediate and then only a few days later got a phone call to say it was received and to arrange delivery. Had the fire within a week of placing the order. Very quick, very slick and excellent service Thanks”
Helpful Report
Posted 9 years ago
Steve Woodcock
Valued Customer
“The service from Manor House is 1st Class, from placing the order to delivery, It was quick and trouble free. Delivered on time and a superb product. It has been a pleasure to deal with the company. I will certainly deal with them again and will recommend them to others. Thank you for the service.”
Helpful Report
Posted 9 years ago
Ian Sainsbury
Valued Customer
“You were excellent in answering our questions and in delivery”
Helpful Report
Posted 9 years ago
Bernadette Fleming
Valued Customer
“I received a call immediately for confirmation of the order and it came when promised, very satisfied.”
Helpful Report
Posted 9 years ago
Gabriel
Valued Customer
“From the minute we walked into the showroom right through to the final installation, the service we received was faultless and would happily recommended Manor House. Mike and his team really do take all the pressure away from what is quite a major purchase. Thank you”
Helpful Report
Posted 9 years ago
John Mackinnon
Valued Customer
“Ordered online, immediate confirmation. Next day further confirmastion that order being processed and that contact would be made re: delivery, which it was, by phone within 3 days. Fire arrived on time. Beatiufully packaged, perfect!”
Helpful Report
Posted 9 years ago
Stuart Bowman
Valued Customer
“Service was very good and communication was excellent. My stove was in the sale (so I saved money) and it was delivered on time as promised. Stuart Bowman Market Deeping”
Helpful Report
Posted 9 years ago
Niesewand
Valued Customer
“Extremely pleased with our purchase of Jotul MF stove. Fantastic, friendly and prompt service from point of ordering through to delivery and aftercare. Could not be more satisfied and will definitely recommend and use again in future if given the opportunity.”
Helpful Report
Posted 9 years ago
Ayres
Valued Customer
“Exceptional service , value and customer satisfaction , I would recommend this company 100%”
Helpful Report
Posted 9 years ago
Holcroft
Valued Customer
“I had deep reservations about ordering a stove online but after dealing with Manor House would do it again.Professional, courteous and a pleasure to do business with.Would recommend them to everyone.”
Helpful Report
Posted 9 years ago
Reid
Valued Customer
“All our dealings with Manor House were dealt with accurately, speedily and efficiently. A good company to deal with. Keen pricing and excellent delivery service. Thank you”
Helpful Report
Posted 9 years ago
Shorter
Valued Customer
“Very helpful advice from Lesley on the actual products, she listened to our requirements and was able to point us to the relevant stoves and pointed out their workings and helped us to make an informed decision. Once we had decided on the product, they were extremely efficient and we immediately had dates for a fitter to inspect our premises to ensure it was possible. He had a "can do" attitude worked out a plan. We have received dates for the installation in the timescale we were first told so have no complaints so far.”
Helpful Report
Posted 9 years ago
Jones
Valued Customer
“Very helpful staff who assisted our decision process and provided detail enabling us to select the dimensions for our hearth slab. Also much appreciated was that an alternative delivery was organised, at short notice, in order to maintain our installation timescale, when the original planned delivery wasn't possible.”
Helpful Report
Posted 9 years ago
Wood
Valued Customer
“We were dealt with by a lady called Lesley who couldn't have been more knowledgeable and was extremely helpful in meeting our requirements.”
Helpful Report
Posted 9 years ago
Weston
Valued Customer
“Product at a good price and received quickly and efficiently. Great communications”
Helpful Report
Posted 9 years ago
Pond
Valued Customer
“Extensive range of appliances in their showroom and very helpful staff who guided us through the selection process. Always polite and informative on the many occasions I telephoned for advice before making a purchase. I can recommend ManorHouse to anyone considering a new fire.”
Helpful Report
Posted 9 years ago
Aldridge
Valued Customer
“Very good communication and really helpful .Delivery was prompt , amazing price and product was great”
Helpful Report
Posted 9 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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